What are the responsibilities and job description for the IT Administrative Support Technician position at JACKPOT JUNCTION CASINO HOTEL?
Job Details
Job Location: Jackpot Junction - Morton, MN
Position Type: Full-Time
Salary Range: $23.00 - $37.69 Hourly
Job Shift: Varies ( Weekends)
Job Category: Admin / Clerical
Description
ESSENTIAL JOB FUNCTIONS
- Provide administrative support to the IT Management team.
- Perform word processing, data entry, scheduling, work order processing and other applicable administrative support duties.
- Intake, input and process all IT support tickets
- Communicate all pertinent IT information with the appropriate staff in a timely and professional manner.
- Complete all required documentation and communication in a timely and accurate manner, meeting all deadlines.
- Contribute to the overall productivity of the IT team by providing excellent customer service and accurate, timely follow-through on all work orders.
- Interact with all guests, employees, vendors and subcontractors in a courteous and professional manner.
- Keep track of hardware and software inventory.
- Perform other duties and responsibilities as assigned.
Qualifications
EXPERIENCE & QUALIFICATIONS
- Minimum 2 years of experience in an administrative support role preferred.
- Previous experience in IT preferred but not required.
SKILLS, KNOWLEDGE & ATTRIBUTES
- Strong oral and written communication skills.
- Strong administrative and computer skills.
- Strong receptionist and telephone skills.
- Strong problem-solving and analysis skills.
- Strong interpersonal and organizational skills.
- Proficient with Microsoft software (e.g. Windows, Word, Excel, etc.).
- Knowledge of general office procedures.
- Ability to effectively multitask and prioritize.
- Ability to judge standards set by management for job completeness.
- Ability to process, collect, organize, analyze, interpret and report information.
- Ability to relate well with employees, managers, guests and vendors.
- Ability to work well both independently and as part of a team.
- Highly professional and tactful.
- Highly detail-oriented.
UNIVERSAL REQUIREMENTS
- Sensitivity to various cultures, including Native American cultures.
- Regular attendance and punctuality.
- Able and willing to work any changes in scheduled hours as required.
- Serve as a credit to Jackpot Junction Casino Hotel and encourage others to do the same.
PHYSICAL DEMANDS
- Mobility throughout the facility.
Salary : $23 - $38
