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Processing Assistant IV

Jackson County
Sylva, NC Full Time
POSTED ON 9/25/2023 CLOSED ON 10/20/2023

What are the responsibilities and job description for the Processing Assistant IV position at Jackson County?

Position Overview

The position functions in the clerical unit processing information, documents and materials and also conducts visitations.

Duties and Responsibilities

  • Alphabetizes, sorts numerically, and organizes assigned files in an accurate and timely manner.
  • Completes case setups within five days.
  • Enters all appropriate information into the database in an accurate and timely manner.
  • Schedules appointments and visitations accurately and timely upon request.
  • Maintains desk calendar up-to-date and accurate with transportation and visitation schedules.
  • Notifies Social Workers or appropriate personnel of any scheduling changes.
  • Discusses appropriate visitation arrangement with social workers prior to visits.
  • Addresses concerns with visitations and/or actions or comments of parents with social workers and supervisor.
  • Provides adequate notice to the social worker of any visit cancellations so other arrangements can be made.
  • Follows all procedures established by the social worker or agency for the family (i.e.: not discussing court, no note passing, not leaving children and parents alone at any time, etc.)
  • Maintains accurate logs and notes and/or completes visitation monitoring tool on all supervised visits and provides these to the foster care social worker.
  • Case Management (research in NCFAST, Family Net, State Sessions, completing blue sheets, setting up files)
  • NCXPTR (What reports to print and when to print them).
  • Completes Visitation Monitoring Tool after every visit.
  • Checks spill kits in each agency vehicle and in each reception area for needed supplies in April and October of each year.
  • Keys WF Forms.
  • Ensures agency vehicle is cleaned at a carwash monthly.
  • Processes agency scrap paper on a weekly basis.
  • Adds clients to Daysheet Program.

Education and Experience

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

APPLY online: https://www.governmentjobs.com/careers/JacksonCounty(NC)

Job Type: Full-time

Pay: From $33,479.14 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Retirement plan

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $33,479 - $0

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