What are the responsibilities and job description for the HR Specialist, Operations position at Jackson Family Wines?
Description
Position at Jackson Family Enterprises POSITION SUMMARY : Provides excellent customer service and HR operations support to internal and external clients. Coordinates new hire onboarding, workers compensation, wellness, and other Human Resources operational responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES :
- With excellent customer service accurately answers all communication to HR Direct Service Center within 1 to 24 hours, researching when necessary.
- Completes new hire data entry process accurately and according to established procedures.
- Meets with new hires of designated companies / departments on first day to verify work authorization, go over new hire paperwork and explain benefits options; demonstrating comprehensive understanding of benefits.
- Provides administrative support to HR Business Partners, HR Specialists and HR Department – backend corrections, benefits outreach, etc.
- Processes Paper transactions that are not automated, including ensuring appropriate approvals, routing and filing as necessary from start to finish.
- Coordinates pre-employment testing program including tracking and communicating results, scheduling appointments, ensuring proper protocols are followed.
- Assists with administration of workers’ compensation, term packets, subpoena response preparation and unemployment claims according to documented procedures.
- Acts as liaison for Office Managers at multiple winery locations to share information and processes. In conjunction with supervisor.
- Maintains Process and Procedures folders shared with Office Managers ensuring documents are up to date and procedures are updated if needed.
- Responsible for processing tuition reimbursement program according to parameters.
- Makes sure HR documents are up to date in onboarding system : EDD booklets, brochures, handouts.
- Prepares reports including new hire reports, headcount reports, etc., from HRIS (UKG Pro).
- Working with AP department and according to process submits HR invoices with accuracy.
- Responsible for department mail; send / receive, distribute, package, prepare and track using USPS, FedEx, etc.
- Responsible for general HR Direct clerical duties including copying, scanning, printing, filing electronically and hard copies.
- Maintains DMV Pull Program up to date on spreadsheet. Add / Delete employees on a monthly basis.
- Coordinates annual giving tree, collects gifts and distributes to OM’s.
- Assists with various department projects as needed and performs all other duties as assigned.
JOB REQUIREMENTS :
WAGE TRANSPARENCY : The base pay for this role ranges from $25.51 - $30.92 per hour. Compensation will be determined by candidate experience, skills, and location. BENEFITS :
At Jackson Family Wines, we respect, celebrate, and take pride in each other’s differences. Together we nurture a culture that embraces fairness, acceptance and belonging. We believe that diversity, equity, and inclusion drive our best innovation, enrich our employees, and connect us to our customers and global community. We aspire to evolve in our commitment for a better future and one that is rooted for good.
Salary : $26 - $31
