Data Control Application Analyst, CBO, Corporate Business Office, Full-Time, Days

Jackson Health System

Department: Jackson Memorial Hospital - CBO Corporate Business Office

Address: 1400 NW N River Dr. Miami, FL 33125 2^nd Floor

Shift details: Full-Time, Days

Why Jackson:

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.

Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

Summary

• CBO Data Control Application Analyst perform various interviewing, fact collection and financial evaluation tasks in connection with credit and collection in a large and diversified hospital serving both non-indigent and indigent patients qualifying for various types of specialized assistance programs. 
• Incumbents may specialize in either credit or collection work or a combination of both. 
• Primary emphasis is on financial counseling with patient from pre-admission through account becoming a discharged zero balance. 
• Incumbents are responsible for interview of patient, family or guarantor to explain charges, hospital policy and payment procedures. 
• Patient Finance Associates are responsible for confirming all commercial insurance and conducting extensive third party and welfare program finding in order to obtain payments as promptly as possible or direct account to collection agency.

Responsibilities

• Posts all payments and adjustments to the specified patient account in accordance with the current policy and procedure and information submitted by the payer or third party resource. 
• Will post other adjustments and request to transfer payments that have an approval from appropriate management. 
• Reviews remittances to verify contractual amounts, denials, payments, and adjustments that require posting to patient accounts. 
• Provides reports as required by Supervisor, Management, Internal Banking, JHS Accounting, and Auditors as may be required to support the cash management operation of JHS. 
• Each DCAA is responsible for balancing his/her batch back to the daily bank deposit. 
• Each DCAA will be responsible for correcting errors or unapplied within twenty four hours from remit date. 
• Works to identify the appropriate account for unidentified cash and ensures that all such cash is posted or that a refund is requested, as established by manager. 
• Reports any amounts that have been deposited to the incorrect bank account to the supervisor and to the Accounting Department upon discovery. 
• Assists in the research and correction of posting errors. 
• Works with supervision, management and the patient accounting staff to improve processes, increase accuracy, create efficiencies and achieve the overall goals of the department. 
• As requested, participates in general or special assignments. 
• Attend mandatory training and maintain proficiency with the ability to pass job related skills test with 85%. 
• Updates JHS Patient Accounting System with any changes to financial class, insurance eligibility, etc. based on new or updated information received while researching payment and adjustment activity. 
• Research and document all research activity and post comments into the JHS Patient Accounting System using the appropriate account or accounts. 
• Accurately document work activity on-line for future departmental reference. 
• All documentation should be clear, concise and easily understood by others. 
• Works with supervision, management and the patient accounting staff to improve processes, increase accuracy, create efficiencies and achieve the overall goals of the department. 
• Maybe assigned task to work directly with JHS bank or payers to improve data that is transmitted either electronically or on payer to improve the cash application process. 
• Maintains productivity and quality standards in accordance with department policy and procedure. 
• Informs the Supervisor of any problems or changes in Payor requirements. 
• Exercises independent judgment to analyze and report repetitive edit failures so corrective actions can be taken. 
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). 
• Performs other job duties that may be required to provide the quality and level of service expected by JHS and Revenue Cycle management.

Experience

• Generally requires 3 to 5 years of related experience.

Education

• High school diploma is required. Bachelor's degree in related field is strongly preferred.

Credentials

• Must possess a valid State of Florida Operator's license.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.