Interface Analyst, IT Jackson Applications Integrations, Full Time, Days

Interface Analyst, IT Jackson Applications Integrations, Full Time, Days

Jackson Memorial Hospital

Department: Jackson Memorial Hospital - Application Integrations

Address: 1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full-Time, Days, Monday through Friday, Hybrid Remote

Why Jackson:

Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.

Job Summary:

The Interface Analyst is primarily responsible for providing technical support and maintenance of clinical system interfaces that span multiple applications and/or multiple departments/divisions within the Jackson Health System under general direction. The incumbent will follow established policies and procedures for monitoring interfaces, reporting issues as they arise and performing first-level support. The Interface Analyst will be expected to resolve basic issues on their own and will work closely with vendors and/or senior members of the team to troubleshoot the more complex issues. The incumbent will help document and test interfaces.

Duties and Responsibilities:

• Plays a leading role in monitoring and supporting all system interfaces. 
• Ensures reliability of cross-enterprise applications. 
• Plays a leading role in identifying, documenting and resolving interface related issues. 
• Seeks guidance and advice from senior members of the team. 
• Follows up with colleagues, vendors and end users to ensure issues are resolved in a timely manner. 
• Escalates to management when appropriate. 
• Jointly responsible for building, testing and documenting new interfaces and modifications to existing interfaces. 
• Identifies risk and communicates them to senior members of the team. 
• Works with management to insure that all JHS standards and requirements are being adhered to. 
• Follows and enforces all operational policies and procedures.
•  Builds proficiency with industry standards like HL7 and X.12. 
• Performs other related duties as assigned.
• Perform other duties as assigned.

Experience

• Experience with Cerner, InterSystems and/or electronic health records preferred. 
• A few years of HL7 integration or programming design and support preferred. 
• Must be able to participate in our on-call rotation to provide 24x7 support for our interfaces.

Education

• Bachelor's degree in Computer Sciences, MIS, Engineering or equivalent work experience required.

Skills:

• Strong technical skills are required. 
• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. 
• Ability to communicate effectively in both oral and written form. 
• Ability to handle difficult and stressful situations with professional composure. 
• Ability to understand and follow instructions. 
• Ability to exercise sound and independent judgment. 
• Knowledge and skill in use of job appropriate technology and software applications.

Credentials

• Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.