Victim Advocate, Roxcy Bolton RTC, Jackson Memorial Hospital, Full Time, Days

Department: Jackson Memorial Hospital - State and Federal Grants

Address:1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full Time, 3 days per week, 12 hours shifts including holidays and weekends

Why Jackson:

Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.

Summary

Advocate is responsible for providing crisis intervention, advocacy, emotional support, and case management to sexual assault victims and their loved ones at any stage of their recovery process.

Responsibilities

• Provide on-call crisis intervention with adult and adolescent sexual assault victims, and their loved ones.
• Provide victim advocacy, case management, emotional support, outreach services, and online support services to teens and adults.
• Proactively offer to accompany victims throughout criminal and administrative proceedings and to other ancillary appointments including STD testing at health department meetings with college professor, landlord or employer depending on individual's request and needs for these services.
• Respond to off-site 24 hours a day for forensic exams at other hospitals.
• Be on-call during shift and participate in 24/7 on-call and hotline rotations.
• Provide information regarding their rights and options.
• Advise victims regularly on the status of their case.
• Provide information and assistance, as needed, regarding Victim's Compensation.
• Document services and prepare reports as needed, also work collaboratively with all community agencies involved in the client's recovery process.
• Participate in making presentations about the Roxy Bolton RTC services to medical staff, social service agencies, criminal justice system, and other community organizations.
• Provide the RTC program director with monthly statistical report by assigned date and assist with gathering information for quarterly reports, also assist with administering client satisfaction surveys that are used to evaluate the program.
• Assist with implementing plans for program development, and also with developing policies and procedures.
• Attend and participate regularly in team meetings, supervision meetings, staff meetings, workshops, conferences and other trainings as requested. Update community referral/resource manual.
• Follows and performs all related unit specific policies and procedures, as detailed on the unit specific competency check-list. Utilizes job and unit specific equipment as required.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Experience

• Generally requires 0 to 3 years of related experience.
• Bilingual Creole preferred.

Education

• High School diploma is required.

Skill

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions.
• Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.

Credentials

• American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.

Unit Specific Credential

• FL-BLS

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.