What are the responsibilities and job description for the Assistant Sales Manager position at Jackson Hole Jewelry Co?
JOB DESCRIPTION
We're seeking an experienced Assistant Sales Manager, with extensive high jewelry/luxury goods experience to help lead and manage a high-performing sales team, driving daily activities and achieving sales goals. This roleinvolves guiding clients through the fine jewelry purchasing process, surpassing team salestargets, and coordinating efforts with the Sales Manager.
Key responsibilities include overseeing team performance, managing schedules, generatingleads, enhancing client engagement, and supporting outreach efforts. The ideal candidate willhave experience in sales leadership and mentoring, exceptional interpersonal skills, and a strong understanding of sales process dynamics.
This position reports to the Sales Manager, with indirect reporting to the Operations Director and to the Founder/Owner.
Key Responsibilities
Lead and drive the sales team to exceed KPIs and achieve overall sales goals through
innovative strategies and pursuit of high-value opportunities.
Enhance client engagement by conducting consultations, identifying needs, and offering
custom design solutions to maximize sales opportunities.
Manage daily sales operations, ensuring efficiency, seamless execution of sales
strategies, and exceptional client interactions.
Mentor and develop the sales team through consistent coaching, focusing on cultivating
top-tier talent and fostering a high-performing team environment.
Oversee team schedules, performance, and outreach efforts to potential and existing
clients, ensuring alignment with company revenue goals and core values.
Represent the company’s value propositions with professionalism and integrity,
strengthening the brand image.
Attend and support client events, meeting event expectations and fostering long-term
client relationships. Take full ownership of team development by improving performance,
customer engagement, and alignment with the company’s culture and goals.
Required Skills and Competencies
Leadership: Demonstrated ability to inspire, motivate, and mentor a high-performing
sales team while achieving ambitious goals.
Client Focus: Exceptional interpersonal and communication skills with a passion for
delivering luxury service and building lasting relationships.
Sales Expertise: Deep understanding of sales process dynamics, including lead
generation, client consultations, and closing high-value opportunities.
Problem-Solving: Strong analytical skills to identify and resolve challenges effectively,
developing creative solutions for success.
Adaptability: Flexibility to manage changing priorities, competing demands, and
unexpected events in a dynamic environment.
Integrity: Consistently act with ethics and transparency, building trust with clients, team
members, and stakeholders.
Time Management: Proven ability to prioritize, plan, and execute tasks efficiently,
ensuring team success and goal achievement.
Decisiveness: Confidence in making sound, informed decisions and effectively
communicating the rationale behind them.
Persistence: Maintain a high standard of excellence, embracing challenges and
overcoming obstacles with resilience.
EDUCATION AND EXPERIENCE
5 years of sales experience, including at least 2 years in a luxury sales management
role.
Exceptional leadership and mentoring skills, with a strong understanding of sales
process dynamics and outstanding interpersonal abilities.
Outstanding presentation and communication skills, with the ability to effectively engage
both clients and team members.
Extensive knowledge of precious metals, gemstones, and fine craftsmanship is required.
GIA Accredited Jewelry Professional (AJP) certification is preferred.
A Bachelor’s degree is a plus.
Proficiency with sales and management platforms such as Shopify, Lightspeed,
HubSpot, Podium, or similar systems is highly desirable.
Strong proficiency in Google Workspace (G Suite).
WORKING CONDITIONS/ENVIRONMENT
Location: Onsite in Jackson, WY
Relocation Assistance: Provided for qualified candidates.
Relocation must be completed before starting work.
Work Schedule:
o Tuesday through Saturday.
o Core hours: 9:30 AM to 6:00 PM.
o Availability to work weekends and holidays as required to meet client and
business demands.
BENEFITS & PERKS
Competitive Compensation: Offers a competitive base salary, based on experience,
plus commission.
401(k) Program: Employees are eligible to participate in the 401(k) plan after the first
year of employment, with an employer match to support long-term financial growth.
Paid Time Off: 20 paid vacation days accrued throughout the year.
Development Stipend: Eligible for an employee development stipend upon start.
Employee Discount: Access to exclusive discounts on jewelry.
WHY JOIN
Become part of a prestigious luxury jewelry brand known for unparalleled craftsmanship and high-end designs. Enjoy competitive benefits, career development opportunities, and acollaborative culture in the stunning Jackson, WY area.
With 20 paid vacation days, relocation support, and the chance to work in a team-oriented environment, this is an exceptionalopportunity for growth in the luxury jewelry industry.
Job Type: Full-time
Pay: $70,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Parental leave
Shift:
- Day shift
Experience:
- High Jewelry: 4 years (Required)
- CRM software: 2 years (Required)
- Luxury Sales: 2 years (Required)
License/Certification:
- GIA Certification (Preferred)
Ability to Commute:
- Jackson, WY 83001 (Required)
Ability to Relocate:
- Jackson, WY 83001: Relocate with an employer provided relocation package (Required)
Work Location: In person
Salary : $70,000 - $130,000