Master Jeweler / Goldsmith

Master Jeweler

POSITION SUMMARY

Jackson Hole Jewelry Co. is seeking a highly skilled and experienced Master Jeweler to join our team. The ideal candidate will possess exceptional bench skills, meticulous attention to detail, and the ability to deliver superior craftsmanship. This role requires a dynamic individual capable of managing jewelry repairs, custom designs, and overseeing the overall operation of our jewelry service department. At Jackson Hole Jewelry Co., we pride ourselves on delivering exquisite craftsmanship and exceptional service. As a Master Jeweler, you will play a pivotal role in maintaining our reputation for quality and luxury, while working in a supportive and collaborative environment.

ABOUT THE COMPANY

Jackson Hole Jewelry Co. (JHJC) was founded in 2013 in Jackson, Wyoming, and is located in one of the country’s most affluent counties. Our Founder works daily with the teams, as we provide our clients with jewelry crafted without compromise, using the finest materials and with unwavering attention to detail. Our company has and is growing substantially, and will be expanding further within Jackson, in 2025. In delivering on our mission of offering unforgettable jewelry in the Tetons, we are transparent and intentional in seeing every team member reach their personal, professional, and financial goals. This individual must possess a deep team spirit, always looking to see the Team succeed, and by doing so, he/she will succeed. Our core values are the backbone of our business and are foundational in our hiring process: we are luxury oriented, genuine, intentional, transparent and we act with deep integrity.

PERFORMANCE OBJECTIVES.

• Proven experience as a Master Jeweler in a luxury jewelry setting.
• Proficiency in a variety of bench skills including repair, fabrication, and stone setting.
• Strong understanding of jewelry design, materials, and industry standards.
• Perform a range of bench duties including chain repairs, prong re-tipping, bezel repair, stone setting, casting, hand fabrication, polishing and finishing etc.
• Ability to operate and maintain various jewelry tools and equipment. Operate equipment such as laser welders, and manage inventory for tools, supplies, and materials.
• Ability to manage multiple tasks, prioritize effectively, and maintain high-quality standards.
• Strong organizational skills with a keen eye for detail.
• Maintain high standards of customer service, ensuring follow-through on estimates, service issues, and after-service communication.

KEY COMPETENCIES

• Problem Solving - identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations.
• Adaptability - adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Be Courageous - have an informed, well researched point of view, presented with grace and professionalism. Failure happens: it’s an investment as long as we fail up. Fearlessly support your team and embody our culture,
• Inspire Trust - work ethically and with integrity: uphold organizational values.
• Decisive - displays comfort and familiarity making sound decisions; exhibits sound and accurate judgment; supports and explains “The Why” for decisions.
• Persistent - embraces the challenge, overcomes obstacles; measures self against the standard of excellence.
• Time Management - prioritize and plan work activities; use time efficiently; set goals and objectives; organize or schedule the Team and their tasks ensuring team success and fulfillment.
• Soft Skills - evolved, strong interpersonal and communication skills with a passion for luxury service.
• Schedule - flexibility to work weekends and holidays

EDUCATION AND EXPERIENCE

• 10 years experience as a master jeweler/ goldsmith preferred, minimum of 5 years in a luxury environment
• Knowledge of precious metals, gemstones, and fine craftsmanship
• Strong presentation skills

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Jackson Hole Jewelry Co. recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to christoffer@jacksonholejewelry.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity. Hiring based on a two day trial.

Job Type: Full-time

Pay: $75,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Opportunities for advancement
• Paid time off
• Referral program
• Relocation assistance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Ability to Commute:

• Jackson, WY 83001 (Required)

Ability to Relocate:

• Jackson, WY 83001: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000 - $125,000