Summer Activities Reservationist - Summer Seasonal

Jackson Hole Mountain Resort

JOB DESCRIPTION

TITLE: Summer Activities Reservationist

DEPARTMENT: Mountain Sports School Sales

REPORTS TO: MSS Sales Manager

CLASSIFICATION: Seasonal Part Time

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment. 

Nourish your Wild Spirit: Rejuvenate your mind, body, and spirit in the inspiring mountain environment of the Tetons. 

Be Part of Something Bigger: Be part of a vibrant community of individuals who share a passion for nature, adventure, sustainability, and hospitality.  

Embrace your mountain experience: Embark on your journey of personal and professional growth.  

Functions of Role: 

The purpose of the Ticket Agent position is to provide sales and reservations of groups, class lessons for children and adults, lift tickets, rental packages, and other Mountain Sports School products.

• Provide the highest level of service for our customers.
• Through active participation in training, gain a thorough knowledge of the Resort POS Sales System.
• Provide guests with product information and assist customers in selecting the product(s) best suited to their needs and goals.
• Understand all aspects of the Mountain Sports School Operation including booking procedures for private lessons and Childcare, and on-mountain procedures.
• Understand the unique aspects of each sales location: Bridger Activities Desk, Kids Ranch, Jackson Hole Sports, and Four Seasons.
• Maintain up-to-date information on availability and book lessons accordingly.
• Assure proper cash handling and charge procedures.
• Assist in other aspects of the Mountain Sports School Operation as needed. 
• Ensure that all liability release forms and other paperwork are accurately signed and filed.
• Maintain high standards regarding policies and procedures of the Jackson Hole Mountain Resort.
• Maintain a neat, clean and safe work area and building.
• Provide general information regarding other areas of the Jackson Hole Mountain Resort Operation.

Benefits of position: 

• Pass for summer activities, including bike park, and sightseeing
• F&B and Retail discounts.
• Health and wellness discounts.
• Work with a smaller, great team!

Are you the right fit? Below are some traits an exemplary candidate possesses. 

• Excellent communication skills.
• Guest centric mindset – enjoy working with people from different backgrounds.
• Team player, but also able to work independently.
• Can operate under pressure.
• Detail oriented.
• Customer service experience preferred.
• Computer skills preferred. 

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

AA/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.