What are the responsibilities and job description for the Ticketing Attendant - Summer Seasonal position at Jackson Hole Mountain Resort Corporation?
Jackson Hole Mountain Resort
JOB POSTING
Position job Title: Ticket Agent
Classification: Summer Seasonal FT
At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment.
Role Responsibilities
- Greet and direct guests
- Provide pertinent mountain information
- Accurately capturing guest’s information
- Ensuring required Release of Liability documents are properly signed
- Accurately receive guest payment by processing credit cards, taking cash and making change as needed, or receiving other forms of payment
- Check guests’ mountain access at lift entrance gates
- Greeting guests as they pass through gates and assisting when issues arise
- Assisting Hotseat Operators to fix pass and ticket issues
- Monitor Ski Data Gates on tablet to prevent potential fraudulent use
- Properly alerting Supervisors or Security of fraudulent pass use
- Clearing snow in and around lift mazes
- Answering phones, voicemails and emails
Benefits & Perks
- Pass for summer activities, including bike park, and sightseeing
- F&B and retail discounts
- Health and wellness discounts
- Bike tune and repair discounts
- Indoor and outdoor environment
Are you the right fit? Below are some traits an exemplary candidate possesses.
- Excellent communication skills
- Guest centric mindset
- Team player, but also able to work independently
- Can operate under pressure
- Detail oriented
- Skiing/snowboarding ability preferred if working at upper gates
- Knowledge of RFID preferred
- Computer skills preferred
AA/EEO STATEMENT
Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
