What are the responsibilities and job description for the Ticket Management Intern position at Jackson Rockabillys?
The Jackson Rockabillys are a summer a Prospect League summer collegiate baseball team located in Jackson, TN. We are entering our second season in the Prospect League and are looking for highly motivated individuals to join our intern team for the 2025 season. We are offering several internships in specific areas, but you will be exposed to many different aspects of the summer baseball and stadium operations. We are excited to welcome a new class of interns to work with us!
Interns would need to report in early to mid-May with a finish date following the Prospect League Season. Regular Season home games will be over by the end July, however potential playoffs and special events may be held in early to mid- August. The starting date is flexible depending on the applicant’s school schedule.
This is an unpaid internship with an end of season $500.00 stipend for completion of the seasonal internships. Applicants should pursue college credit from their college or university.
Ticket Management Intern
Ticket Management Intern
- Assist sales staff in fulfillment of ticket orders
- Conduct prospecting research and data gathering to help grow group outings and groups picnics
- Create and organize list of potential future season ticket and group ticket purchasers
- Assist with tracking analysis and reporting
- Process all walk-up ticket sales
- Cold-calling potential groups and season ticket buyers
- Work with team liaison to collect the Rockabillys pass list and visiting team pass list
- Nightly reconciliation of ticket vouchers and gift certificates redeemed
- Prepare all online merchandise orders for shipment
- Assist in retail preparations such as product placement, sidewalk sales, social media content, and inventory
- Create daily social media post for one merchandise item in the Jukebox
- Assist customers in purchasing tickets over the phone and in-person
- Serve as coordinator for group and corporate outings
- Learn the TicketSmarter platform, ticket scanner information, compile gameday reports following each home event.
- Other duties as assigned
Requirements for All of Our Intern Positions
- Positive Attitude
- Ability to work in a team setting and have a self-starter mentality
- Good time management skills
- Ability to multi-task and follow instructions from multiple supervisors
- Able to work long hours
- Participate in other areas of game day operations when needed
What we offer:
- Fun environment to learn and gain career experience
- Access to stocked fridge and pantry snacks during office hours
- Complimentary game tickets for family and friends visiting Jackson*
- Weekly staff lunch
- Complimentary staff meal vouchers on home game days with unlimited ketchup and mustard
- Fun Rockabillys swag
- Discount code for Rockabillys merchandise for family and friends
- Weekly challenges to earn gift cards, prizes, and office bragging rights
- Cat Friendly Work Place – okay, one cat showed up at the ballpark and we named her Kit Ohtani
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
