Community Director - Transitional Hall

Description

Reporting to the Assistant Director of Residential Experiences/Student Development and Leadership, the Community Director (CD) is a live-on staff member for a female residence hall. The CD is responsible for the operation and management of the assigned residential community. The CD will provide leadership, management, supervision, development, and high-level customer service. This position also promotes an inclusive living-learning environment that fosters student success. General responsibilities include but are not limited to paraprofessional staff development, student community development, administration, programming, student conduct support, professional collaboration with campus partners, and overseeing residential facilities and desk administration. This position is a four-year time-limited appointment based on positive annual evaluations, with the opportunity for an additional year pending justification. The Community Director will be expected to fulfill the duties listed below in addition to other duties as assigned. Community Directors are FLSA-exempt employees.

Examples of Duties

Facilities Management

• Compiles weekly maintenance and inspection reports to share with Residence Education and operations staff.
• Inspects spaces for maintenance issues and readiness during and in between academic terms.
• Reports observations of facility-related issues and disruptions.
• Assist in the inventory of departmental and University property and keys.
• Assist in the coordination and participation of special programs and projects.
• Assist with identifying, documenting, and following up on all maintenance and custodial issues within Housing & Residence Life.

Administration

• Provides policy and procedures interpretation and enforcement of all administrative rules and regulations.
• Assists with the review and update of Housing & Residence Life policies, procedures, rules and regulations as necessary.
• Keep accurate maintenance records of work done.
• Completes and submits accurate reports regarding the current status of facility projects, programs, and Issues.
• Maintains accurate reports of occupancy and room use within the residential facilities.

Staff Recruitment, Development, and Performance Management

• Assists in recruiting, selecting, training, and supervising the staff within their designated areas.
• Facilitate the University or Department orientation and training onboarding processes for student staff members.
• Provides for each staff member's Individual development through periodic performance evaluations and coaching including appropriate documentation.
• Facilitate ongoing team building and staff development activities.
• Informs staff members of all relevant University policies and provides access to all related documents.
• . Assesses and documents staff members' ability to comply with all relevant University policies and procedures.
• Serve as an ethical and informed search committee member.
• Develop initial coaching skills to assist in supervision.
• Makes recommendations to improve paraprofessional staff retention.

Community Engagement

• Responsible for implementing the residential education model in their respective communities.
• Provides support for student development through maintaining visibility and availability by attending community educational events, regularly walking the community, and Interacting with residents.
• Train student staff to understand the residential education model and facilitate the planning and employing of intentional student engagements.
• Conducts appropriate follow-up with staff and students regarding violations; works collaboratively with the various campus partners as necessary.
• Works with staff in the development and implementation of activities designed to develop connections between residents.
• Uses creative and innovative methods to appropriately connect with residents.

Student Behavior

• Responsible for the timely and accurate completion of all student behavior-related incident reports for the assigned community and on-call incidents.
• Provides referrals of individual students to appropriate resources, when necessary.
• Provide support to the Resident Assistants In working through student problems and concerns.
• Coordinates the department's response to roommate conflicts and other resident concerns.
• Maintains accurate conduct documentation in accordance with the University's policies and procedures.
• Provides timely response to the University and/or housing conduct officers for reported issues.

Crisis Management

• Serves in an on-call status to respond to all emergency situations.
• Responds consistently to emergencies with established University policies and procedures.
• Conducts follow-up evaluations and assessments of all crisis/emergency situations utilizing campus and community resources appropriately.
• Provides/coordinates appropriate training, literature, and programs that enhance residents' safety and welfare within the residential community.
• Appropriately and effectively utilize conflict management, emotional intelligence, critical thinking, problem-solving, listening, and decision-making skills.

Leadership Development

• Oversee the advising of the Community Council in collaboration with the Residence Hall Association.
• Actively recruits students to participate in student leadership initiatives.
• Facilitates active student participation in the governance and programming activities in support of the mission of the University and Department of Housing & Residence Life.
• In conjunction with the Residence Hall Association Advisory Team, facilitates leadership development programs and activities for association members and other residents.
• Support, understand, and motivate staff and student leaders by practicing suitable behaviors regarding advocacy, balance, recognition, stewardship, and team building.
• Attend, engage, and present departmental and divisional events, trainings, and workshops.
• Serve as a member on other departmental committees, special projects, and taskforces with opportunities for University Committees.
• Participate in local, state, regional, and national professional development opportunities.

Assessment and Planning

• Implement assessment strategies with assigned residential communities.
• Analyze and make recommendations based on assessment data.
• Identify strengths and weaknesses based on program evaluation data.

Diversity and Inclusion

• Coordinate opportunities for students and staff to participate in civic engagement and establish a sense of belonging In a diverse residential community.
• Engage In diversity-focused professional development opportunities.
• Reinforce the value of individuality, thought, and self-expression in our residential communities.
• Abide by Jackson State University's statement on equal opportunity and non discrimination.

Other Responsibilities:

• Community Directors may be called upon to stand, walk, bend, squat, climb stairs, and lift up to 50 pounds occasionally.
• Additionally, Community Directors may be asked to drive paraprofessionals to team building and leadership events/meetings.

Typical Qualifications

• Bachelor's Degree required.
• Relevant student housing, residence life, and conduct experience required.
• A valid driver's license.
• Master's degree is preferred in student affairs or a related field.