What are the responsibilities and job description for the Learning & Development Specialist position at Jackson Walker?
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Learning and Development Specialist
FLSA Status : Exempt
Department : IT
Reports To : Director of End User Experience
Location : San Antonio
Jackson Walker, Texas' largest law firm, has an exciting full-time employment opportunity for a Learning and Development Specialist. The incoming Learning and Development Specialist will confidently present one-on-one training sessions, address large groups during conference room demonstrations, and facilitate hands-on training in the Learning Center. It is important that this business professional be self-motivated, understand how adults learn new technology, and communicate complex technical concepts clearly and concisely.
As a representative of Jackson Walker's IT department, the Learning and Development Specialist is responsible for interpreting, understanding, monitoring adherence to, and educating users about Firm policies with regard to computer usage, electronic record and communications retention, information security, etc.
ESSENTIAL DUTIES & RESPONSIBILITIES :
Specific duties of this position include, but are not limited to :
Course Developer
- Independently evaluate and analyze learning needs and determine appropriate topics and training methods
- Design curriculum using instructional design principles, incorporating practice exercises to support learner retention
- Collaborate with Learning and Development (L&D) team members on course design
- Use Adobe Captivate, Adobe Presenter, Camtasia or other eLearning development tools to create on-demand learning experiences
- Explain concepts using clear and concise language in written end-user reference materials
Presenter and Coach
IT End User Services Team Member
QUALIFICATIONS :
Word processing, email, and spreadsheets (Microsoft 365 and / or Windows 11 preferred)
Education :
Years of Experience :
Working Conditions :
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.
