Director of Data & Analytics (San Diego, CA)

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 450 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 50 million pounds of food in fiscal year 2023 - 2024; 44% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.
• We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq. ft composting and recycling center that houses our recycling and composting machine, and received the 2020 Business Waste Reduction & Recycling award?

• Develop and execute a comprehensive data and analytics strategy aligned with and a catalyst of the organization’s mission and goals.
• Serve as a thought leader, advocating for data-driven decision-making to enhance efficiency, measure success, and improve impact, ensuring that methodologies implemented represent best practices in data management and use.
• Establish and enforce data governance policies to ensure accuracy, consistency, integrity, and security of organizational data.

• Evaluate, implement, and optimize data systems and tools to support the organization's evolving needs.
• Lead data engineering efforts to centralize and integrate data across all departments, including Programs, Operations, Development, and others.
• Oversee the collection, storage, and management of data, ensuring seamless flow, accessibility, and compliance with internal and external regulations.

• Engage with departmental leaders to prioritize needs to design and develop dashboards, reports, and analytics tools to track key metrics and outcomes, enabling stakeholders to make informed decisions.
• Standardize reporting processes, ensuring clarity, usability, and accessibility for stakeholders at all levels.
• Identify and analyze trends to uncover opportunities for operational improvements, program optimization, and strategic growth.
• Provide actionable insights and recommendations to leadership to guide strategic planning and resource allocation based on internal and external data.

• Partner with Operations, Programs, Development, and Marketing to identify and prioritize data use cases across the organization and address specific data needs, ensuring alignment across departments.
• Support storytelling and donor reporting through data insights that highlight the impact of initiatives, campaigns, and grants.
• Work with external stakeholders, including academic institutions and community partners, to advance data-driven initiatives and evaluations.

• Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness and impact of various departments, including Operations and Programs, to evaluate if they are meeting organizational goals and to provide data-driven solutions.
• Provide vision for data collection and integration efforts, designing and administering surveys and feedback mechanisms to gather actionable insights from stakeholders following collection best practices.
• Use and oversee the use of statistical methods to analyze data and generate useful KPIs, business reports, and dashboards.
• Track compliance with data sharing agreements and ensure proper documentation and adherence to regulatory standards.

• Lay the foundation for expanding analytics functions and capabilities within the organization.
• Stay informed of trends and advancements in data science and analytics, ensuring the organization remains a leader in data-driven impact.
• Explore and implement emerging technologies to improve data utilization and organizational efficiency.
• Other duties as assigned.

• Bachelor’s degree in data science, Analytics, Computer Science, Statistics, or a related field. Master’s degree, preferred.
• 7 years of experience in data analytics, business intelligence, or related fields, with at least 3 years of leadership experience.
• Experience developing evaluation strategies and conducting surveys, including statistical analysis.
• Familiarity with nonprofit organizations, social services, or food banks, preferred.
• Experience collaborating with volunteers or academic partnerships, preferred.

• Proficient in MS Office (Excel, Access, Word, Teams, etc.)
• Strong understanding of data governance, data engineering, analytics, and data-informed decisions and process improvements.
• Proficiency with visualization tools (e.g., Power BI, Tableau) and data warehousing (e.g., SQL).
• Knowledge of enterprise data tools and survey platforms preferred.

• Excellent analytical, problem-solving, and organizational mindset and demonstrated skills.
• Strong project management skills, with the ability to balance hands-on technical work and strategic planning.
• Excellent communication and collaboration skills, with the ability to convey technical concepts to non-technical audiences and to engage stakeholders at all levels.
• Ability to juggle multiple projects with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment.
• Ability to listen, identify, analyze, and take ownership of user problems, excellent customer service skills.

• Certified Analytics Professional (CAP), a plus.
• Certification in Microsoft Power BI Data Analyst Associate or Tableau, a plus.
• Demonstrated data-led outcomes with a sharable portfolio of work for reference.

• Monday - Friday
• Hours: Typical business hours (8:00 AM – 5:00 PM)
• Occasional overtime, late nights, or weekend shifts are required, based on business needs.
• Flexibility to work from home one day a week is offered subject to business needs, performance, and manager approval and may vary based on operational requirements.

• This is a full-time, exempt/salary, benefited position.
• Compensation is based on experience, with a salary range of $105,000 - $135,000 per year.
• The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave. 

• Interested and qualified candidates should apply on our career website located at https://www.theapplicantmanager.com/careers?co=jc
• Submissions missing a resume will not be considered for the position.
• Background check and drug test is required for the position before employment starts.

This is a management position
This is a regular full-time position

Salary : $105,000 - $135,000