Food Rescue Coordinator (San Diego, CA)

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 500 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 44 million pounds of food in fiscal year 2021-2022; 31% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.
• We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq.ft composting and recycling center that houses our recycling and composting machine, and received the 2020 Business Waste Reduction & Recycling award?

Under the direct supervision of the Procurement Manager, the Food Rescue Coordinator performs a wide variety of routine to moderately difficult responsible and specialized administrative functions in support of the San Diego Food Bank’s donors and operations; and performs other related duties as assigned.

• Responsible for overseeing daily functions of the San Diego Food Bank’s Fresh Rescue program, which entails the following sub-programs: Fresh Rescue (retail donors) and Meal Rescue (prepared food donors).
• Onboard, train, and certify new Fresh Rescue donors and agencies.
• Oversee the day-to-day relationships between Fresh Rescue donors and agencies, including but not limited to overseeing monthly reporting habits, handling daily questions or concerns on behalf of agencies and/or donors in a timely fashion, updating donor and agency records via Microsoft Excel and Primarius, and facilitating Fresh Rescue training for both donors and agencies.
• Conduct visits to Fresh Rescue donors throughout San Diego County.
• Participate and represent the San Diego Food Bank’s interests and positions in local TAC groups pursuant to SB1383, under the supervision of the Procurement Manager.
• Maintain donor, agency, and donation records to ensure compliance with SB1383 reporting and record-keeping requirements.
• Develop an in-depth understanding of the types of commodities that are needed by the SDFB, and how they are utilized by the partnered nonprofits that are responsible for distributing the products and the populations they serve.
• Maintain contact with current food donors and build relationships with potential food donors such as grocery retailers, wholesalers, distributors, and farmers/growers, through in-person visits, and phone/email follow-ups.  The individual will manage relationships proactively and with professionalism.
• Conduct site visits to food donors throughout San Diego County.
• Assist with facilitation of any donations to the SDFB and NCFB warehouse locations, including but not limited to: items eligible for donation from the general public, directions to SDFB/NCFB warehouse locations, donation drop off hours, donation delivery scheduling information (when applicable) warehouse receiving contact person, and warehouse receiving hours.
• Responsible for overseeing the daily functions of Food Drives, including but not limited to: managing and maintaining the schedule of Food Drive participants, processing Food Drive registrations, scheduling Food Drive logistics with the Operations Department, updating the Donation Drop Off page on the San Diego Food Bank website, assisting Food Drive donors/coordinators with Food Drive needs, and tracking all Food Drive activity.
• Responsible for working under direct supervision of the Procurement Manager in order to properly execute annual and one-off Food Drive events, including but not limited to: National Association of Letter Carriers “Stamp Out Hunger” Food Drive, Vons/Albertson’s Summer Food Drive, Neighbors Helping Neighbors/Scouting For Food Food Drive, Feds Feed Families Food Drive, Grocery Outlet Independence From Hunger Food Drive, Colleges Rock Hunger Food Drive, MLK Food Drive, and the Vons/Albertson’s Holiday Food Drive.
• Participate in planning and executing annual Food Drive events and campaigns, in conjunction with the Events, Communications & Marketing, and Operations teams.
• Assist in organizing and executing the Annual Food Drive Recognition Ceremony for top Food Drive supporters and participants.
• Assist with data entry of: donor information, incoming Food Drives and donations, direct mail, and register new donors as required. The position must be able to enter data into Primarius Database and send out thank you correspondence to all concerned.
• Handle time-sensitive issues that may require tact, sensitivity, and use of sound independent judgment; respond to inquiries and complaints and refer them to appropriate staff and/or take or recommend action to resolve them in a timely fashion; review, determine the priority and route incoming correspondence. 
• Work as a team member in support of the Operations Department.
• Interact closely with employees from the Operations, North County Food Bank, Programs, Communications & Marketing and Events teams, as well as donors, partnered nonprofit organizations, Jurisdiction staff members and members of the public.
• Other duties as assigned

• Office administrative and management practices and procedures.
• Correct English usage, including spelling, grammar, and punctuation.
• Basic data entry/processing principles and the use of word processing and computer equipment and software.
• Record keeping and filing procedures.

• Work in a fast-paced environment.
• Be comfortable with frequent phone call usage and providing customer service to a wide variety of people.
• Organize, set priorities and exercise sound independent judgment with areas of responsibility.
• Work independently.
• Learn Primarius database.
• Communicate clearly and effectively both orally and in writing.
• Produce clear, accurate and concise records and reports.
• Use tact, discretion and diplomacy in dealing with sensitive situations and concerned individuals.
• Manage multiple priorities and stay organized.

• NA

• This is a full-time, non-exempt/hourly, benefited position.
• A market-level competitive salary is between $21.00 - $26.00 per hour based on experience. 
• The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave. 

• Days and hours of work are Monday-Friday from 7AM-3:30PM.
• This position regularly requires overtime.
• This position is required to travel 10% of the time; travel is primarily local during business days.
• Onsite and located in our Miramar office
   

• Interested and qualified candidates should apply on our career website located at https://www.theapplicantmanager.com/careers?co=jc
• Submissions missing a resume will not be considered for the position.
• Background check and drug test is required for the position before employment starts.

This is a non-management position
This is a regular full-time position

Salary : $21 - $26