Office Administration Assistant (San Diego, CA)

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 450 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 44 million pounds of food in fiscal year 2021-2022; 31% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.
• We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq. ft composting and recycling center that houses our recycling and composting machine, and received the 2020 Business Waste Reduction & Recycling award?

• Direct office activities and functions to uphold efficiency and adherence to company policies.
• Handle both confidential and non-confidential matters, including customer complaints, using sound independent judgment and discretion. This includes responding to inquiries, making recommendations for resolution, and directing concerns to appropriate personnel.
• Collaborate closely with the Office Administration Supervisor to oversee weekly and full-cycle supply orders, maintaining adequate inventory levels and coordinating with vendors.
• Manage and track office supplies, ensuring availability for daily operations.
• Assist with the complete food bank staff apparel process, including distribution of new, replacement, and discarded apparel items.
• Serve as a liaison to facilitate seamless office processes between the main office and food bank warehouse locations.
• Cultivate and maintain professional relationships with clients and vendors by welcoming them as they visit our office.
• Contribute to enhancing the organization's reputation and staff morale.
• Assist in basic troubleshooting for connectivity and office equipment, such as computers, phones, and printers.
• Undertake various office-related projects as assigned, demonstrating versatility and adaptability.
• Provide administrative support to team members, including data entry, paperwork, and photocopying, when needed.
• Provide administrative support to the Human Resources Department.
• Other duties assigned.

• 3 years of increasingly responsible office administrative or secretarial experience
• Graduation from high school or G.E.D equivalent
• Or equivalent combination of training and experience that obtains the knowledge, skills and abilities outlined above.

• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in performing administrative tasks.
• Problem-solving skills to address customer issues and complaints.
• Customer-centric approach to provide exceptional service to visitors and callers.
• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook) or equivalent software.
• Ability to adapt to changing priorities and take initiative.
• Collaboration and teamwork to work effectively with colleagues.

• Proficiency in operating telephone systems, including answering, screening, and forwarding calls.
• Familiarity with office equipment such as computers, fax machines, and printers.
• Understanding of administrative support tasks, such as data entry, record keeping, and document preparation.
• Knowledge of customer service principles and best practices.
• Basic troubleshooting skills for resolving connectivity and office equipment issues.
• Understanding of maintaining confidentiality and handling sensitive information.
• Familiarity with supply management and inventory tracking.

• Handle confidential and non-confidential matters with discretion and professionalism.
• Make sound independent judgments when dealing with customer complaints and inquiries.
• Maintain office supplies inventory and oversee supply orders.
• Assist in coordinating and communicating effectively with internal teams and external vendors.
• Enhance the organization's reputation through positive interactions.
• Adapt to the unique needs of a fast-paced and dynamic work environment.

• Fluent in Spanish / English required.

• This is a full-time, non-exempt/hourly/benefited position.
• A market-level competitive salary is between $25.00 - $27.00 per hour based on experience. 
• The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave.

• Days and hours of work are Monday – Friday from 8:00a – 5:00p, with a 1-hour meal break from 12:00p – 1:00p.
• This position rarely requires OT, weekend shifts, or long hours
• This position is not required to travel.

• Interested and qualified candidates should apply on our career website located at https://www.theapplicantmanager.com/careers?co=jc
• Submissions missing a resume will not be considered for the position.
• Background check and drug test are required for the position before employment starts.

This is a regular full-time position

Salary : $25 - $27