What are the responsibilities and job description for the J Resort - Barista—Hanna’s Express position at JACOBS ENTERTAINMENT INC?
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a “Barista—Hanna’s Express” for the All-New J Resort. The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action…And we are just getting started!
Be a part of the transformation of Reno’s newest premier resort—A Reno resort unlike any other.
Our employees are supported with a comprehensive benefits program that include the following:
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
- Greet guests immediately, guide them through the ordering process, while demonstrating genuine hospitality
- Make all coffee beverages in accordance with Starbucks and J Resort standards
- Accurately record food orders ensuring each Guest receives their meal to their exact specifications
- Ensure all food and beverages are served promptly, garnished correctly, and meet the J Resort standard of excellence
- Demonstrate a guest-first mindset by placing a high priority on the guest experience.
- Effectively communicate with our guests and other Team Members
- Be knowledgeable of all menu items, ingredients, preparation methods
- Maintain cleanliness and organization of counters. work areas, shelving, and storage areas
- Stock coolers and displays with product in adherence to par levels
- Checks identification of customers to verify age requirements for purchase of alcohol and follows the Nevada Alcohol Awareness Procedures and the J Resort Company Policies
- Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance
- Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
- Perform all opening, side work, and closing duties
Skills, Education and Other Requirements:
- Must be 18 or older
- Basic computer skills
- Food preparation experience helpful, but not required
- Identification that establishes identity
- Identification that establishes the right to work in the United States
