What are the responsibilities and job description for the Lodge Casino - Guest Services Representative/Cage Cashier position at JACOBS ENTERTAINMENT INC?
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.
The Lodge Casino is currently in search of a “Guest Services Representative/Cage Cashier”. We are Colorado's First Choice For Fun not only for our guests, but for our employees too! If you are looking for a fun and exciting atmosphere, now is the perfect time to jump start your career. The Lodge Casino opened its doors in June 1998, in Black Hawk, CO. Our property features more than 52,000 square feet of state-of-the-art gaming space, four delicious restaurants, nearly 900 slot machines, 23 table games, four bars and 50 spacious boutique hotel rooms.
Our employees are supported with a comprehensive benefits program that include the following:
- $1,000 Hiring Bonus
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- 48 Hours of Sick Time available immediately and renews annually
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Free Parking
- Discounted Bus Tickets
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
- Maintain and complete all required paperwork
- Maintain accountability for funds in compliance with all gaming regulations and accounting practices
- Enroll new members by providing them with new club card and information about club benefits
- Redeem guests’ bus coupons, cash grams and points, issue vouchers and pay patrons cash due
- Issue dinner, hotel, and other comps for all qualified casino players
- Obtain knowledge of all current and upcoming special events, promotions, and entertainment to inform patrons
- Cash checks, tickets and coupons, verifying endorsement, receiving proper identification, and ensuring validity
- Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting
Skills, Education and Other Requirements:
- Proficiency in operating a 10-key machine
- Working knowledge of basic computer operations – MS Word and Excel
- Must possess a valid Colorado Gaming License
- Identification that establishes identity
- Identification that establishes the right to work in the United States
Don't want to drive to Black Hawk?
Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.
