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Chief Product Officer

JAGGAER
Durham, NC Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Overview

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,200 global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

The Chief Product Officer (CPO) will serve as the visionary leader of JAGGAER’s product strategy and roadmap. As a key member of the executive leadership team reporting directly to the CEO, the CPO will oversee the end-to-end product lifecycle, ensuring alignment with company objectives, customer needs, and market trends. The ideal candidate will combine a deep understanding of Source-to-Pay technologies with strong leadership skills to drive innovation and deliver exceptional customer value.

Principal Responsibilities

ROLE RESPONSIBILITIES :

  • Product Strategy and Vision

Define and communicate a compelling product vision that aligns with JAGGAER’s business objectives and market opportunities.

  • Develop and execute a long-term product strategy, focusing on innovation, scalability, and customer-centric solutions.
  • Stay ahead of industry trends, emerging technologies, and the competitive landscape to ensure JAGGAER remains a market leader.
  • Product Roadmap and Development

    • Lead the creation and execution of the product roadmap, ensuring timely delivery of high-quality features and solutions.

  • Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to bring products from concept to market.
  • Prioritize product initiatives based on customer needs, ROI, and alignment with company goals.
  • Leadership and Team Development

    • Build, mentor, and lead a high-performing product management team.

  • Foster a culture of innovation, collaboration, and accountability within the product organization.
  • Serve as an advocate for the product team across the organization.
  • Customer and Market Focus

    • Partner with customers, partners, and stakeholders to gather feedback and ensure the voice of the customer is reflected in product decisions.

  • Drive customer adoption and satisfaction through user-centered design and seamless product experiences.
  • Collaborate with sales and marketing to craft go-to-market strategies and ensure product-market fit.
  • Metrics and Performance

    • Define and track key performance indicators (KPIs) to measure the success of product initiatives.

  • Continuously assess and optimize the product portfolio to maximize revenue growth and profitability.

    • Position Requirements

    WHAT YOU WILL BRING :

  • 15 years of experience in product management, with at least 5 years in a senior leadership role (VP or CPO level), preferably within a SaaS company.
  • Deep understanding of Source-to-Pay, Procurement, or Supply Chain solutions; experience in enterprise B2B software is highly preferred.
  • A bachelor’s degree in business, computer science, or a related field, MBA or advanced degree is a plus.
  • Proven track record of building and leading diverse, high-performing product teams.
  • Ability to balance visionary thinking with pragmatic execution.
  • Familiarity with modern SaaS architectures, APIs, and integrations.
  • Strong empathy for customers and a commitment to delivering exceptional value.
  • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
  • Demonstrated success in driving business outcomes through innovative product strategies.

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