Jaguar Land Rover Brooklyn is looking for New York City's best technicians to join our team! Our state-of-the-art facility has all new equipment, all new special tools and unprecedented opportunity.
- Bonus structure for production above 40 hours
- We religiously use Service Price Guide meaning every tech gets paid the same hours for the same job 100 percent of the time
- No difference between warranty and customer pay meaning every hour you turn is paid the same
- We are looking for four master technicians who will be paired with an apprentice
RESPONSIBILITIES
Customer satisfaction is an integral component of the total customer experience. as a Service Technician, your role is vital to customer satisfaction. The Service Technician's responsibilities generally include but are not excluded too :
Completing repairs and maintenance in a timely fashion. Ensuring that the customer's vehicle is repaired and maintained both efficiently and seamlessly is a significant aspect of your role.Consistently utilizing our Multi-Point inspection tool at a rate greater than 90%Provide a high quality of work at a productive rate. Completing repairs according to published procedures and following established safety guidelines.Cleaning, tagging and bagging replacement partsReviewing technical bulletins and service publications as they become available.Attending and participating in the training programs recommended by the Shop Supervisor and managementAdhering to warranty policies when assisting other Dealership Team members in completing warranty informationLearning and using proper repair methods, including the use of special tools.Delivering an exceptional customer experience. You are expected to treat a customer as you would a guest in your home. This level of service creates a strong and lasting impression on the customer and goes a long way toward creating an exceptional customer experience.BENEFITS
Medical, Dental, and VisionPaid time offGrowth opportunitiesEmployee Vehicle Purchase OptionsIndividually owned and operatedDiscounts on Products and ServicesEQUAL OPPORTUNITY
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requirements
Top pay rates are for Master Certified JLR TechniciansDeep understanding of automobiles and speedy diagnostic abilitiesEffective analytical and communication skills and eagerness to improveAbility to learn new technology, repair and service procedures and specificationsAbility to operate electronic diagnostic equipmentASE Certification / Technical degree (preferred)At least 3 years professional repair experience in JLR service department (strongly preferred)Valid driver's license and clean driving recordYou must have a New York State Inspection license or attain one within 6 months of employment
