What are the responsibilities and job description for the Customer Service Coordinator position at JAGUAR LAND ROVER NORTHFIELD?
Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
Job Responsibilities :
- Meet and greet customers in a professional manner in-person & on the phone
- Create and set appointments for service
- Provide basic information to callers who have general inquiries
- Handle customer complaints with integrity and poise
- Provide general administrative and clerical support including mailing, scanning, faxing and copying
- Maintain office supplies for specific location
Job Qualifications :
What we offer
Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services, Sundays off
