What are the responsibilities and job description for the Administrative Assistant position at Jake Stokely Agency?
Job Description
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our MORRISTOWN insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At Jake Stokely Agency we pride ourselves on our outstanding insurance products and customer service.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Provide exceptional customer service.
Maintain client relationships with follow up phone calls.
Claims follow up calls.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Provides on-going support to insurance clients as needed.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication / interpersonal skills.
Professional phone etiquette.
Career minded vision.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Driven and goal-oriented individual.
Bilingual, fluent in both English and Spanish is beneficial.
No insurance experience required but must be willing to learn
