What are the responsibilities and job description for the Cashier/Customer Service position at Jakes Wayback Burger?
Job Summary
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently handling transactions. Your ability to engage with customers, assist with their needs, and promote our products will be essential in creating a positive shopping experience.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding products and services.
- Operate the Point of Sale (POS) system to process transactions accurately and efficiently.
- Maintain a clean and organized checkout area while ensuring stock levels are adequate.
- Upsell products by understanding customer needs and recommending suitable items.
- Handle returns and exchanges in accordance with company policies.
- Demonstrate product features through product demos to enhance customer understanding.
- Provide excellent phone etiquette when answering customer calls or inquiries.
- Assist in supervising junior staff members as needed, ensuring adherence to company standards.
- Utilize basic math skills for accurate cash handling and register operations.
Qualifications
- Previous experience in retail or customer service is preferred but not required.
- Strong communication skills, with the ability to engage effectively with diverse customers.
- Bilingual candidates are encouraged to apply, as this will enhance customer interactions.
- Familiarity with retail math concepts is a plus for managing transactions effectively.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn about products and services offered.
Join us in delivering outstanding service and creating memorable experiences for our customers!
Job Types: Part-time, Contract
Pay: $16.50 - $18.00 per hour
Expected hours: 30 per week
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Torrington, CT 06790 (Required)
Ability to Relocate:
- Torrington, CT 06790: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18