Scheduler

In a non-medical in-home care agency, a scheduler's duties encompass coordinating schedules for clients and caregivers, ensuring timely and appropriate care, and maintaining effective communication between all parties involved. Here's a more detailed breakdown of a scheduler's responsibilities: Scheduling and Coordination: up to but not limited to:

• Client and Caregiver Scheduling:
• Coordinate and maintain schedules for clients and caregivers, ensuring coverage for all shifts and client needs.
• Care Plan Adherence:
• Schedule client appointments/visits according to care plans and staff availability.
• Staffing Needs
• :Identify staffing needs, fill open shifts, and handle caregiver requests for time off.
• Communication:
• Contact clients and caregivers regarding schedule changes, and ensure clear communication regarding services and any potential issues.
• On-Call Management:
• Manage on-call duties, including evenings and weekends, as directed.
• Scheduling Software:
• Maintain computer schedules and ensure timely data entry for clients and caregivers.
• Conflict Resolution:
• Anticipate and resolve potential scheduling conflicts to ensure smooth and uninterrupted care services.

Communication and Client Relations:

• Client Liaison:
• Act as a point of contact for clients and their families, addressing concerns and ensuring satisfaction.
• Caregiver Communication:
• Maintain open communication with caregivers, ensuring they are well-informed about their schedules and any changes.
• Referral Management: Handle and process requests for home care services/referrals.

Administrative and Record Keeping:

• Record Management:
• Maintain accurate and up-to-date records of client information, caregiver details, and scheduling information.
• Data Entry:
• Collect, verify, and enter data related to client services and caregiver schedules.
• Report Generation:
• Generate timely reports on caregiver supply and demand for direct supervisor.
• General Office Duties:
• Perform general office duties, such as answering phones, filing, and photocopying.
• Policy Adherence:
• Understand and adhere to agency policies and procedures.
• Continuous Improvement:
• Work towards continuous quality improvement.
• Staying Current:
• Stay current with technology and best practices in home care scheduling.

Job Types: Full-time, Part-time

Pay: $19.95 - $22.10 per hour

Expected hours: 20 per week

Medical Specialty:

• Home Health

Schedule:

• 3x12
• Afternoon shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Morning shift
• Night shift
• On call
• Overnight shift
• Rotating shift
• Rotating weekends
• Weekends as needed

Application Question(s):

• Do you have access to internet and a laptop for work purposes only?
• This position requires 12 hours 3 days a week to be completed in order (IE: Monday-Wednesday and Wednesday- Friday with alternating weekends. Are you able to uphold this schedule?
• How many years of scheduling experience do you have to fulfill this position?
• You may be asked to do some traveling. Are you willing to travel within the county of position?

Location:

• Maricopa County, AZ (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Maricopa County, AZ (Required)

Willingness to travel:

• 50% (Required)

Work Location: Remote

Salary : $20 - $22