What are the responsibilities and job description for the Medical Office Assistant/Receptionist position at James B. DeStephens MD PA?
Overview
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. This role is essential in ensuring the smooth operation of our medical office, providing administrative support, and enhancing patient care. The ideal candidate will possess strong organizational skills and a commitment to maintaining the highest standards of patient confidentiality and care.
Responsibilities
- Greet patients and visitors at the front desk, providing a welcoming environment.
- Manage medical scheduling, including appointment bookings, confirmations, and reminders.
- Perform insurance verification to ensure patient eligibility and coverage.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Utilize electronic health record systems such as Epic for documentation and data entry.
- Assist in the development and management of care plans for patients.
- Handle phone systems efficiently, addressing inquiries and directing calls as necessary.
- Support medical staff with administrative tasks to enhance office productivity.
- Ensure that the office environment is organized and compliant with health regulations.
Skills
- Proficiency in front desk operations within a medical setting.
- Familiarity with ICD-10 coding for accurate billing and documentation.
- Experience with insurance verification processes and understanding of various insurance plans.
- Knowledge of HIPAA regulations to maintain patient confidentiality.
- Ability to manage care plans effectively while collaborating with healthcare professionals.
- Strong communication skills, both verbal and written, for effective interaction with patients and staff.
- Competence in using phone systems and other office technology to streamline operations.
- Excellent organizational skills with attention to detail to ensure accuracy in all tasks.
Join our team as a Medical Office Assistant where you will play a vital role in supporting our healthcare mission while providing exceptional service to our patients!
Job Type: Full-time
Pay: $17.96 - $18.65 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
- Wellness program
Medical Specialty:
- Cardiology
- Internal Medicine
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $19