What are the responsibilities and job description for the Receptionist / Front Office Assistant position at LAKE CITY SURGERY CENTER, LLC?
- Serve patients by greeting and helping them, giving appointments times, maintaining records and accounts.
- Welcome patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimize patients’ satisfaction, provider time, and procedure room utilization by scheduling appointments and arranging schedules.
- Notify pre-op staff of patient’s arrival after you have checked them in, notify patients of any service delays and rearrange schedules as needed.
- Comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception and lobby area.
- Ensure current health information availability to staff and healthcare providers by filing and retrieving patient information is completed in the record prier to the day of the procedure.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information. Verify insurance and collection of co-pays.
- Maintain business office inventory, equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
- Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintain operations by following policies and procedures, reporting needed changes.
- Contribute to team effort by accomplishing related results as needed.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $13 - $15
