Director of Home Care

Description

Responsibility for implementing and supervising the administrative policies and operations of the agency and for administratively supervising the provision of all services to agency clients on a day-to-day basis.

• These responsibilities include, but are not limited to the following:
  • Ensure that all actions and decisions align with HIPAA guidelines, HHS regulations and other privacy regulations and maintain the highest ethical standards in client care and documentation.
  • Manage the daily operations of the agency.
  • Organize and direct the agency’s ongoing functions.
  • Administratively supervise the provision of quality care to agency clients.
  • Supervise to ensure implementation of agency policy and procedures.
  • Ensure that the documentation of services provided is accurate and timely.
  • Employ or contract with qualified personnel.
  • Work with Human Resources to ensure adequate staff training and evaluations.
  • Work with Human Resources to create ongoing professional development programs.
  • Work with Human Resources to implement staff recognition programs.
  • Manage turnover and ensure a positive work environment that promotes teamwork, accountability, and a client-centered approach.
  • Encourage and support staff in obtaining certification and continuing education that enhance their professional growth and contribute to the success of the agency. 
  • Ensure the accuracy of public information materials and activities.
  • Work with the Accounting Team to implement an effective budgeting and accounting system that promotes the health and safety of the agency's clients.
  • Supervise and evaluate client satisfaction survey reports on all clients.
  • Ensure availability to agency personnel, in person or by phone, during the agency's operating hours.
  • Designate, in writing, an agency employee to provide HHSC surveyors entry to the agency if the administrator and alternate administrator are not available.
  • Planning and coordination of infection control, emergency management preparation, and quality assurance and performance improvement efforts.
  • Participate in the creation and implementation of strategic planning, action plans, quality improvement and performance improvement efforts.
  • Research, update, and implement local, state, and federal requirements, including policies, procedures, forms, and ensure implementation by all personnel.
  • Implement governing body directives and programs.
  • Work with Human Resources to recruit, hire, and onboard personnel while maintaining personnel records, processes and requirements.
  • Work with Human Resources to provide initial orientation, annual continuing education, and proper documentation of both processes for each employee.
• Ensure effective communication among all people on the organizational chart.
• Build and maintain strong communications with clients.
• Establish and maintain positive liaison relationships with the community and outside organizations relevant to the agency operations.
• Ensuring the agency’s readiness for state inspections and/or accreditations.
• Perform regular audits of services and documentation.
• Demonstrates cultural competency and sensitivity to the needs of diverse clients and their families.
• Must be available during business hours.

Qualifications

• Meet one of the following requirements:
• Be a high school graduate or possess a G.E.D. with at least one year of experience or training in caring for individuals with functional disabilities.
• Have completed two years of full-time study at an accredited college or university in a health-related field; or
• Be a licensed physician, RN, licensed social worker, licensed therapist, or licensed nursing home administrator with at least one year of management or supervisory experience in a health related setting such as a Home and Community Support Services Agency, hospital, nursing facility, hospice, outpatient rehabilitation center, psychiatric facility, an intermediate care facility for individuals with an intellectual disability or related conditions, or a licensed health care delivery setting providing services for individuals with functional disabilities; or
• Have a high school diploma or G.E.D. with at least two years of management or supervisory experience in a health-related setting such as a Home and Community Support Services Agency, hospital, nursing facility, hospice, outpatient rehabilitation center, psychiatric facility, an intermediate care facility for individuals with intellectual disability or related conditions, or a licensed health care delivery setting providing services for individuals with functional disabilities.
• Must be able to read, write, and comprehend English.
• Must provide proof of or be willing to take training as required in Texas Administrative Code 558.259. See Training: Administrator in the personnel policies
• Must be willing to complete annual training requirements as detailed in Texas Administrative Code 558.260. See Training: Administrator in the personnel policies
• Consent to a criminal history background check.
• Cannot listed as unemployable on the Employee Misconduct Registry (EMR).
• Cannot be listed with a revoked or suspended status on the Nurse Aide Registry (NAR).
• Agree to complete a baseline and annual TB test and agree to keep it on record.
• Must have a valid driver’s license and be insurable on the company auto insurance.