What are the responsibilities and job description for the Office Specialist - Training and Technical Assistance Center position at James Madison University?
General Information:
The Virginia Department of Education Region 5 Training and Technical Assistance Center (T/TAC) is seeking a qualified and experienced administrative Office Specialist. We are looking for a dynamic candidate who is interested in a work environment that affords ongoing learning opportunities, collaboration with colleagues, and an opportunity for professional advancement.
Duties and Responsibilities:
-Screen and respond to calls and e-mails as the first point of contact for the Region 5 Training/Technical Assistance Center
-Interact with staff and consumers through oral and written communication; provide information to consumers using well-established office protocols
-Maintain directories and other office data
-Design regional newsletter; distribute newsletter and other information
-Maintain the T/TAC web site by updating content, keeping announcements and training page current, using html language, and continuing to stay current in Web manager methods and responsibilities
-Purchase office supplies and equipment
-Manage the T/TAC lending library's resources
-Provide conference and training event management services by communicating with on-site coordinators and Virginia Department of Education (VDOE) representatives to determine event requirements, and initiating and overseeing contract negotiations for events within budget allowances.
-Provide registration services for scheduled events by developing fliers and registration guides, coordinating on-site registration (some travel may be required), generating name tags and certificates of attendance, and working cooperatively with the Fiscal Technician to monitor payments and fiscal issues.
Qualifications:
-Working knowledge of effective and efficient office management practices and customer service practices
-Fluency in the Windows computer operating environment and Microsoft Office programs including Outlook, Excel, Word, and PowerPoint
-Ability to work independently, organize the work of self and others, meet deadlines, and work with a high degree of accuracy
-Previous administrative experience in an office setting and demonstration of proper office management practices and professionalism
-Experience with Canva, JotForm, and WordPress is beneficial but not required
About JMU:
James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment
