Claims Data Automation and Analytics Intern

Come grow with James River Insurance!

James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.

At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards.

James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.

Job Summary

The Claims Data Automation & Analytics Intern Analyst will work with our Data, Analytics and Automation teams to support projects related to automation, data management, and the implementation/optimization of tools built on Microsoft Power Apps and SharePoint. This role offers hands-on experience with cutting-edge technologies and an opportunity to work alongside industry experts in a collaborative, entrepreneurial and innovative environment.

Duties And Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
• Obtain a thorough understanding of the insurance industry
• Assist in the development and optimization of Power Apps and SharePoint-based solutions, including SharePoint Lists, Forms, and basic Power Automate workflows, while learning the technical aspects of each tool
• Assist in building and updating Power BI dashboards, learning how to create data visualizations, and understanding reporting structures
• Work with SQL/SQL Server to manage, optimize, and maintain databases, including querying, troubleshooting, and improving performance
• Observe and assist in collaborating with internal stakeholders to understand business needs, helping to translate those needs into technical solutions
• Assist in documenting processes, configurations, and best practices for future reference
• Assist in ground-to-cloud Azure data movement projects (preferred but not required)
• Assist with monthly operational reporting, dashboards, metrics, and KPIs including reserve committees and portfolio reviews
• Assist with interdepartmental projects, processes, and reports between Accounting, Actuarial, Reinsurance and Claims
• Assist in basic modeling for the purpose of quantifying the performance of the business area and evaluating operational changes
• Assist in interpreting data and identifying relevant analyses and possible solutions
• Assist with the building of dashboards (using excel and/or Proprietary Software) and helps with the preparation of reports to Senior Consultants and/or Management
• Provide support in building and maintaining dashboards using Excel and/or proprietary software
  
  

Knowledge, Skills And Abilities

• Intermediate proficiency in MS Office (Word, Excel, Outlook)
• Developing knowledge of using databases (SQL)
• Developing knowledge in data visualization tools such as PowerBI, Tableau, QlikView
• Developing proficiency in PowerApps, SharePoint, SharePoint Lists, Forms and Power Automate.
• Developing analytical and problem-solving skills
• Excellent written and verbal communication skills
• Excellent organizational skills
• Strong academic credentials and analytical skills
• Ability to take initiative and work independently
• Continuous learning style
• Ability to prioritize and handle multiple tasks in a fast-paced environment
• Ability to successfully prioritize and manage deadlines
• Possess a positive and motivational attitude
  
  

Experience And Education

• Active enrollment at an accredited institution in Math, Actuarial Science, Computer Science, Information Systems or related field
• Minimum 3.0 GPA preferred
  
  

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