What are the responsibilities and job description for the Client Care Coordinator/Receptionist position at James Street Med Spa, LLC?
James Street MedSpa is looking for a Client Care Coordinator/Receptionist.
Located in Downtown Lancaster, James Street MedSpa offers customized aesthetic treatments, relaxing massage, and wellness treatments in the heart of the City. We hope to enrich the lives of our community by promoting beauty, skin health, and wellness treatments. The choice of how to move forward on your journey to health, wellness, and your best self is a personal decision, honored without judgment. Start your journey with us today, and find your glow.
About the Position: In the Reservation/Front Desk Agent role, you represent the primary point of contact for our guests and handle all stages of a guest's stay from arrival to departure.
About You: You are passionate, energetic and to whom pleasing and impressing guests comes naturally. You are an aspiring hospitality professional who is ambitious, eager to learn and understands the value of working in a team-based environment.
Essential Duties:
- Checking in and checking out guests
- Making, modifying, and canceling appointments
- Answering phones and email and directing to appropriate personnel
- Providing information about services and products
- Assisting guests with any special requests or needs
Qualifications:
- Previous experience is a plus, but we are willing to train the right person.
- Must have flexible schedule to work during days, nights, weekends, and some holidays as needed
Skills & Abilities:
- Strong interpersonal and communication skills
- Professional and organized
- Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 4 – 10 per week
Benefits:
- On-the-job training
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $15 - $18