What are the responsibilities and job description for the Museum Shops Supervisor position at Jamestown-Yorktown Foundation?
Title: Museum Shops Supervisor
State Role Title: 79112
Hiring Range: $35,000-38,000
Pay Band: 3
Agency: Jamestown-Yorktown Foundation
Location: Jamestown-Yorktown Foundation
Agency Website:
Recruitment Type: General Public - G
Job Duties
To extend the educational mission of the Jamestown-Yorktown Foundation through the sale of related merchandise in the Foundation’s multi-channel retail stores; to enhance the visitor experience by delivering outstanding customer service, quality foodservice and other amenities; and to produce net revenue in support of museum programs by managing toward return on investment goals.
Minimum Qualifications
Knowledge of retail practices, store operations and procedures.
Experience in managing, training, and coaching retail sales associates.
Skilled in the operation of networked POS systems.
Intermediate skill level with computer office software such as Microsoft Office.
Ability to communicate effectively with all levels of management and guests; to train and motivate staff; to exemplify best customer service practices; and maintain composure in high stress situations.
Additional Considerations
High school diploma and/or higher education particularly with a major in retail management and merchandising helpful.
Similar supervisory and merchandising experience in high volume retail environment.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Lee Shelhorse
Phone: 757-253-4553
Email: leeann.shelhorse@jyf.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $35,000 - $38,000
