Administrative and Data Clerk - Seymour Johnson AFB, North Carolina

Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Administrative and Data Clerk.

This is not a full-time position. The contractor will work a maximum of 35 hours per week.

To ensure your application is considered, please provide the following:

1. A copy of your resume, limited to two pages. This should include your work experience and educational history that is relevant to the tasks and functions intended to be performed under this opportunity.
2. A minimum of two professional references. Only resumes with references will be reviewed.

Job Title: Administrative and Data Clerk - Seymour Johnson AFB, North Carolina

DESCRIPTION OF SERVICES:

The Administrative and Data Clerk shall provide data entry and administrative services supporting the Transition Assistance Program at the M&FR and shall perform data entry, administrative functions, and other duties related to the congressionally mandated Transition Assistance Program (TAP). Administrative and Data Clerk shall comply with all work center and installation safety procedures, practices, and standards while presenting a professional conservative, and neat appearance with socially acceptable standards of personal hygiene. Unless otherwise identified, business casual dress attire is appropriate. Business casual excludes denim, t-shirts, hoodies, ball caps, shorts, tennis shoes or sandals.

Duties are to be performed at the Military & Family Readiness Center. Administrative and Data Clerk shall perform duties and comply with all policies and instructions and meet required performance standards as defined by the M&FR, Air Force, and Department of Defense (DoD) regulations and shall be knowledgeable in general data entry tasks, administration, telephone etiquette, office management methods, have professional communication, customer service skills, possess a strong organizational background, and understand the importance of deadlines.

MINIMUM QUALIFICATION REQUIREMENTS:

• 2 Professional references required. References cannot be from family members or friends.
• Have a minimum of at least 1 year of related experience in a data entry environment, 48 college accredited semester hours, or a combination of education and direct work experience.
• Must be proficient in applying and troubleshooting Microsoft Office Suite applications to include MS Windows, MS Word, MS excel, MS PowerPoint and must quickly become proficient on other available resource software in order to maintain integrated reports using Microsoft Word with Excel spreadsheet and data analysis.

• Must be proficient in Microsoft Office Suites (Microsoft Word, Excel, PowerPoint).
• Basic understanding of military protocol and work effectively with diverse groups.
• Be able to speak, write and understand the English language fluently. Have basic communication skills appropriate for the professional environment.
• ​​Gain competency of duties within 30 calendar days.

Preferred:

• Associates Degree is preferred.
• Experience with the Transition Assistance Program preferred.

JOB DUTIES AND RESPONSIBILITIES:

• Skill in applying basic principles, concepts, and practices of the occupation to perform administrative tasks in support of a Congressionally mandated Transition Assistance Program (TAP).
• Ability to communicate effectively orally and in writing to provide factual and procedural information clearly; Attend meetings and conferences as assigned and follow-up/consult with staff as required.
• Conduct research and collect data and information concerning processes, administrative programs or procedures from various sources, such as database systems, manuals, policies, procedures, and other means to prepare reports and papers and respond to inquiries.
• Retrieve reports, numerical data, status reports to analyze problems, identify significant factors, gather pertinent data, and propose solutions.
• Knowledge of administrative information management office practices, techniques, procedures, and military protocol guidelines. Maintain confidentiality regarding sensitive, personal information.
• Administer timely and accurate input of Congressionally mandate documentation for the Transition Assistance Program.
• Review administrative program guidance, policies, and procedures to determine effectiveness of service delivery.
• Scan, upload and maintain electronic records. Demonstrate high attention to detail to ensure data quality of staff entries in pursuant of established laws, regulations, guidelines, and procedures; appropriately advise staff how to correct/amend documents and electronic records.
• Document customer and programmatic information in the Air Force Family Integrated Reporting and Statistical Tracing system, DoDTAP, and TAPEvents.org. Appropriately document summaries of interactions with clients and community partners.
• Act as a point of contact for assigned program to provide information to service members, installation leadership, and community partners. Prepares responses to technical and non-technical requests for information to members’ and installation leadership. Maintain professional partnerships with installation and community agencies.
• Sign customers up for a variety of TAP briefings to include, but not limited to: Pre-Separation, 3-day Core Curriculum, and two-day tracks.
• Answer phone, email, and in-person inquiries regarding members’ progress and remaining requirements in accordance with laws, regulations, guidelines, and policy.
• Demonstrate a high attention to detail to appropriately advise staff how to correctly amend electronically filed documents.
• Demonstrate proficiency in Office Suite programs (excel, power point, word, access, power automate, etc).
• Maintain inventory of program materials, marketing items, computer equipment, and resource guides.
• Record and document attendance registration for all TAP workshops.
• Maintain and update monthly loss roster data of members required to complete TAP; notify members in accordance with laws, regulations, guidelines, and policy.
• Responsible for accurate collection, input, inventory, maintenance, and tracking of all forms within TAP.

HOURS OF OPERATION

Monday through Friday, 0800-1600 including a one hour lunch break. The contractor will work a maximum of 35 hours per week. The contractor is not required to perform service on Federal holidays

Federal holidays - (New Year’s Day, Martin Luther King Jr. Birthday, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day).

PRIMARY PLACE OF PERFORMANCE:

Seymour Johnson AFB
Goldsboro
North Carolina
27531
UNITED STATES

TRAVEL:

TBD

Clearance Level Required: Must be able to pass a Federal Background check.

JAMISON CORPORATE OVERVIEW:

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.

Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.

Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.

Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.

All applications must be submitted through our application system at: https://www.jps-online.com/apply-now/