What are the responsibilities and job description for the Quality Assurance Strategist position at Jane Roberts Consulting?
About the Role
As a Head of Quality Operations, you will be responsible for developing and implementing quality strategies that drive business growth while ensuring customer satisfaction.
We are seeking an experienced Head of Quality Operations to join our team. The successful candidate will have a strong background in quality control, assurance, and management systems certifications.
- Develop and implement quality strategies to ensure customer satisfaction.
- Lead root cause analysis and corrective action processes.
- Partner with stakeholders to improve processes and systems.
- Bachelor's degree in chemistry or chemical engineering.
- 10 years of experience in quality control/assurance leadership roles.
- Expertise in Root Cause Analysis (RCA) techniques and facilitation.
