What are the responsibilities and job description for the Learning and Organizational Development Specialist position at Janney Montgomery Scott LLC?
The Learning and Organizational Development (L&OD) Specialist will be primarily responsible for supporting the administrative needs of the team to execute comprehensive training and will manage all training activities related to scheduling, enrollment, attendance, communication and marketing, and surveys for OD classes. The L&OD Specialist will also assist with vendor relationships, tuition reimbursement, employee learning assignments, and the production of virtual training sessions.
What you are good at:
Strong Technology Skills - Deep knowledge of industry-specific software, platforms, and tools (e.g., LMS systems, video conferencing tools, e-learning authoring tools, etc.) Can explain complex technical concepts to non-technical audience clearly and concisely, bridging the gap between technology and business needs.
Feels, Thinks and Acts like an Owner - Possesses a strong drive to innovate and improve processes, with a focus on long-term growth and sustainability. Demonstrates a strong sense of pride in their work, treating the company’s goals and challenges as their own, and working tirelessly to achieve success.
Service Excellence Mindset – Willingness to take additional steps to ensure customer satisfaction, showing initiative in anticipating and addressing needs before they are explicitly stated. Actively seeks feedback and identifies areas for improvement to enhance the customer experience. Demonstrates a willingness to learn and apply best practices.
Process Driven - Prioritizes tasks and manages time effectively, working within established workflows to complete work efficiently and meet deadlines. Ensures that all steps of a process are executed the same way each time to maintain quality standards and reduce variability.
Responsibilities:
Primary duties include all of the logistics and technical production? including the scheduling, registering, preparing, recording, tracking and reporting of all employee training courses, programs, initiatives, and events (both classroom based and WebEx based);
Other Duties include:
Manage and maintain the HROD mailbox
Manage and maintain the L&OD intranet site
Assist with the administration and data compilation surveys
Assist with the facilitation and administration of employee engagement and training programs
What you have:
Education & Experience:
Bachelor’s Degree preferred
3-5 years of HR experience managing systems and technical administration for in-house HR learning management and employee development systems, for example the internal Learning Management System (LMS), LinkedIn Learning platform, etc.
Collaborating with Talent Management and the HRBPs in the tracking, reporting of all learning requirements including our annual survey data
Registration, Set-up, scheduling and tracking of all classroom and virtual based training programs including the set-up, recording and technical support for WebEx webinars and hybrid events.
Certifications: SHRM-CP preferred
Skills:
Webex and SharePoint
Critical Thinking and Problem-Solving
Microsoft office, (Word, PPT and especially Excel)
Written and verbal communication
Time Management and organizational
Why work for us?
Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further.
Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. We’ve earned the Great Place to Work® certification, which recognizes employers that create an outstanding employee experience. Based entirely on what current employees say about their experience working at Janney, this prestigious recognition underscores our commitment to our people and culture. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.