What are the responsibilities and job description for the Cargowise One Technical Specialist position at JAS Worldwide?
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
The Cargowise One Technical Specialist is part of a team responsible for building and optimizing solutions in our global Cargowise One platform.
Position: Cargowise One Technical Specialist
Company Overview
We are a leading multinational freight forwarder and logistics provider, committed to providing top-tier logistics and supply chain solutions to our clients. With a global presence and a reputation for excellence, we pride ourselves on our innovative approach and dedication to customer satisfaction.
The position will be located at our Global Headquarters in Atlanta, GA, USA, working in a hybrid on-site/remote work environment.
The position will be located at our Global Headquarters in Atlanta, GA, USA, working in a hybrid on-site/remote work environment.
Job Overview
We are seeking a highly skilled and experienced Cargowise One Technical Specialist to join our dynamic team. The ideal candidate will have extensive experience in all aspects of Cargowise One configuration and usage including Workflows, eAdapter Integrations, System Registry, Document Customization and Report Customization within the Cargowise One application and be able to apply them to business processes across multiple modes of transportation.
This role requires a deep understanding of the logistics and freight forwarding industry, with a proven track record of working for a multinational freight forwarder.
The role will be responsible for continual improvement of our Cargowise One environment (utilized for over 100 operating and management companies with both operational and accounting modules) and designing optimized solutions for new lines of business as they arise.
Key Responsibilities
- Develop, customize, and optimize Workflows within the Cargowise One application to improve operational and system efficiency.
- Design, test and implement Workflow changes in line with JAS standard integration protocols.
- Review and streamline current customized Documents to remove duplication and standardize user offerings to meet current business needs.
- Design and implement document customization solutions to meet business requirements and enhance user experience.
- Review and streamline current customized reporting offerings to remove duplication, and align data definitions in line with JAS standard data definitions
- Create and modify custom reports within the Cargowise One platform to provide valuable insights and support decision-making processes.
- Collaborate with cross-functional teams, both internal and external to IT, to understand business needs and translate them into technical solutions within the Cargowise One environment.
- Provide training and support to end-users to ensure effective utilization of the Cargowise One application.
- Troubleshoot and resolve issues related to workflows, documents, and reports within the Cargowise One application.
- Review Wisetech Update Notes for new and improved features and functionality. Develop plans for testing and implementing desired features and functionality.
- Develop new processes and workflows in support of new products and lines of business
- Assist in incorporating acquired companies into existing JAS processes and workflows.
Qualifications and Experience
- Bachelor's degree in Computer Science, Information Technology, Logistics, or a related field.
- Minimum of 5 years of experience working with the Cargowise One application, with expertise in Workflow, eAdapter Integrations, Document Customization, and Reports Customization.
- Strong Knowledge of the Cargowise One database structures and relationships
- SQL
- Cargowise One Certifications to Professional Level
- Proven experience working for a multinational freight forwarder.
- Strong understanding of logistics and supply chain processes and best practices.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
- High level of attention to detail and commitment to delivering high-quality solutions.
- Multi-lingual a plus.
- Experience with Middleware platforms a plus
- Experience working on Mergers and Acquisitions a plus
Why Join Us?
- Be part of a leading multinational freight forwarder with a reputation for excellence.
- Work in a dynamic and innovative environment where your contributions make a significant impact.
- Collaborate with a team of dedicated and talented professionals.
If you are a passionate and experienced Cargowise One Technical Specialist looking to take your career to the next level, we would love to hear from you. Apply now and join our team!
ADDITIONAL:
The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.
