What are the responsibilities and job description for the Technical Cargowise Specialist position at Tier4 Group?
Job Description
Job Description
Job Title : Technical Cargowise Specialist
Location : Sandy Springs, GA
Job Type : Permanent
Responsibilities :
- Develop, customize, and optimize Workflows within the Cargowise One application to improve operational and system efficiency.
- Design, test, and implement Workflow changes in line with our client's standard integration protocols.
- Review and streamline current customized Documents to remove duplication and standardize user offerings to meet current business needs.
- Design and implement document customization solutions to meet business requirements and enhance user experience.
- Review and streamline current customized reporting offerings to remove duplication, and align data definitions in line with our client's standard data definitions.
- Create and modify custom reports within the Cargowise One platform to provide valuable insights and support decision-making processes.
- Collaborate with cross-functional teams, both internal and external to IT, to understand business needs and translate them into technical solutions within the Cargowise One environment.
- Provide training and support to end-users to ensure effective utilization of the Cargowise One application.
- Troubleshoot and resolve issues related to workflows, documents, and reports within the Cargowise One application.
- Review Wisetech Update Notes for new and improved features and functionality. Develop plans for testing and implementing desired features and functionality.
- Develop new processes and workflows in support of new products and lines of business.
- Assist in incorporating acquired companies into existing client processes and workflows.
Qualifications and Experience :
