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Customer Support Representative

Jasper Engines & Transmissions
Auburn, NY Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/14/2025

D&W is currently looking to add a Customer Support Representative to our team in our Corporate location in Auburn, NY.

Responsibilities :

  • Handle inbound customer calls
  • Work to establish professional business relationships with customers
  • Know how to access information on our products
  • Provide important communications link between D&W and our customers
  • Aid teammates with research of products, pricing, and availability

Qualifications :

  • Attention to detail
  • Strong interpersonal and communication skills
  • Technical aptitude with an ability to learn about products
  • Proficient in MS Office and other computer functions
  • Ability to work in a fast paced, office environment
  • Industry experience is not required. Candidates will work with an experienced staff and participate in regular training activities.

    D&W Diesel, Inc. is employee owned, $120 million business with over 350 employees in 8 locations. D&W has more than 45 years of history as an aftermarket distributor of heavy-duty truck and off-road equipment parts,remanufacturing and distribution of diesel engine components, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.

    Pay : $19 - $23 hour

    Benefits :

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with a company match
  • Health, dental & vision insurance
  • Disability & Life Insurance
  • Paid Time Off & Paid Holidays at time of hire
  • To apply for this position please visit our career page at www.dwdiesel.com / Careers. If you are unable to apply online due to disability, please contact Human Resources : 315-253-2324

    Equal Opportunity Employer / Veterans / Disabled

    Other details

  • Job Family D&W
  • Pay Type Hourly
  • Travel Required No
  • Required Education High School
  • Job Start Date Monday, November 18, 2024
  • Apply Now

    Salary : $19 - $23

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