What are the responsibilities and job description for the Barista/Server position at Java Nation?
Java Nation in the Kentlands is looking for Part-time and Full-time Barista/Servers to join our team. We are looking for people who share our passion for creating and serving delicious handcrafted food and freshly roasted coffee. Candidates must be positive, friendly and enjoy working as part of a team in a fast-paced environment.
Job Overview
The Barista/Server will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods and presentation. During full-table service shifts, you will be responsible for taking orders from and serving food to customers. Duties will mostly include taking food and drink orders and ensuring that tables are served properly and that all payments are collected. To succeed as a Barista/Server you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite. You will need to have a positive attitude and the ability to work well under pressure with bussers, cooks and other staff.
Responsibilities and Duties
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
- Preparing foods, such as parfaits or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
- Packaging food and beverages for sale.
- Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
- Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter.
- Take food and drink orders from customers accurately and with a positive attitude.
- Write patrons' food orders on order slips or memorize orders, and enter orders into POS system for transmittal to kitchen staff.
- Engage with customers in a friendly manner.
- Knowledge of the menu, with the ability to make suggestions.
- Ensure tables are enjoying their meals and take action to correct any problems.
- Collect payments from tables.
- Prepare checks that itemize and total meal costs and sales taxes.
- Help food preparation staff when necessary.
- Working in as part of a fun, high-energy team.
- Adhering to all food safety regulations and quality controls.
Qualifications
- High School Diploma or equivalent preferred.
- Experience in food and beverage preparation or customer service preferred.
- Training and willingness to continue learning about food and beverage preparation.
- Exceptional listening and communication skills.
- Ability to walk, bend, and stand for extended periods.
- Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
- A polite, engaging personality.
- Commitment to customer satisfaction and service excellence.
- Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $17.15 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Evening shift
Work Location: In person
Salary : $17 - $20