Residential Director

Description

Summary: To oversee and manage all areas of residences, including operations, staffing, consumer safety and well-being, etc., within the division of Community Living Services.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develops in collaboration with the Division Director of CLS a broad range of residential programs and plans for short- and long-range management of the agency’s community living services.  Develops specific plans and programs which implement the agency’s overall philosophy and mission. Plans and implements various systems and programs to carry out overall plans for the cluster providing guidance and direction to management and cluster staff; trains and provides oversight to house managers carrying out directions throughout the agency. Provides direct oversight to the assigned cluster of residences within the division.  Develop, review, analyze and improve internal controls and monitoring systems
• In conjunction with the Division Director,  designs, implements, and maintains a variety of systems and guidelines to ensure and monitor compliance to all program regulations, oversees enforcement of agency policy and procedures, conducting reviews and updating as required.  Oversees cluster budgets, ensuring expenditures are within agency parameters.
• In conjunction with the Division Director, take a leadership role for all phases of admissions to residential services including obtaining and reviewing referral documents, contact with referral sources including county and state representatives and family members.  Participates in admissions committee meetings and facilities admissions, transfers, and discharges of all individuals in the program.  In consultation with the Division Director, finalize appropriateness of candidates for admission to residences.  Assist with oversight of agency post admission responsibilities, including completion of admission packets.  Work with residence manager and DSPs to familiarize them with the needs of the new resident.

• Oversees and participates in a broad program of quality assurance for the residences. Provides direction and oversight to the house managers, ensuring departmental guidelines are being fully addressed and corrective actions taken as may be required.  Carries out a broad range of quality control monitoring including attendance at incident review meetings, discussions with agency professionals, review of policies, procedures, and compliance, and other related activities as advisable or when necessary to achieve quality assurance objectives.
• Recommends staffing needs, ensuring consumer’s ongoing service needs are met. Explores new programs and services based on changing needs of consumers within the residences.
• Researches a range of new programs and possible agency goals for the future to fulfill the agency’s mission statement and long-range strategic plan.
• May represent the Division Director at a variety of county, state meetings and conferences to discuss agency activities and plans as a way of maintaining awareness of trends and activities throughout the rehabilitative field.  Serves on various task forces and committees designed to further progress in the field.  May work with vendors and others to enhance their knowledge of and interest in the agency and to stimulate their active participation in agency activities.
• Carries out a broad range of management and supervisory functions assisting in the organization of the department, and the carrying out of employee relations, policies, and practices.  Participates in the full employment activity within the cluster and department including hiring, orientation, training of new employee; oversees or carries out a variety of employee relations activities, including performance appraisals, coaching, counseling, discipline, and other related practices as may be appropriate in the overall management of the department.
• May communicate or confer with consumer parents and/or advocates of residents to address problems, provide support, education, and direction, respond to issues and questions, etc.
• Work in partnership with the human resources department on any and all recruitment efforts for the residences.

Qualifications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Master’s Degree (Human Services or Public Administration) plus managerial experience with disabled population in a residential setting or Bachelor’s Degree in Psychology, Human Services, or other related QIDP field and 8 years managerial experience in a residential setting.
• Strong clinical, management and organizational skills
• Knowledge of applicable program standards and regulations
• Experience with developing and delivering training curricula
• Knowledge of policy development and implementation
• Proficiency in implementing and maintaining compliance standards
• Knowledge of practices concerning investigations

Salary : $82,000 - $85,000