Demo

Call Center Representative

Jax Multispecialty Dental Center
Jacksonville, FL Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/6/2025

Job Description

Job Description

Join Jax Multispecialty, a Marquee Dental Partners, as a Call Center Representative in Jacksonville, FL!

Pay : Commensurate with experience. Open Dental experience preferred.

Comprehensive Benefits include :

Health / Dental / Vision Insurance

Paid Time Off

6 Paid Holidays

401k program

On the job training

Schedule : TBD

About Marquee Dental :

Marquee Dental Partners is a Dental Service Organization with nearly 50 brands in over 75 office locations. Our focus is on partnering with premier dental offices and clinicians in the Southeastern United States. Headquartered in Nashville, TN with offices in Kentucky, Tennessee, Arkansas, Alabama, and Florida, Marquee Dental offers its patients a broad range of services through their general dentistry and multi-specialty practices.

Responsibilities

  • Greet patients making them feel welcome in the practice
  • Answer the multi-line phone system
  • Verify insurance eligibility and pre-authorize benefits
  • Manage the daily schedule by checking patients in / out and schedule future appointments
  • Answer patient questions about insurance and financial arrangements
  • Collect and post payments from patients and insurance companies, follow up as needed

Qualifications

  • High school diploma or equivalent required, higher education degree preferred
  • Minimum of two (2) years experience in a dental administrative position
  • Understanding of dental insurance, the verification process and discussing financial arrangements
  • Experience with dental software required; Denticon, Dental Vision, Dentrix, or Eaglesoft preferred
  • Attention to detail and strong verbal and written communication skills
  • Knowledge of Microsoft Office
  • Ability and willingness to create a positive, supportive environment for patients and team members
  • Join Jax Multispecialty, a Marquee Dental Partners, as a Call Center Representative in Jacksonville, FL!

    Equal Opportunity Employer

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