What are the responsibilities and job description for the Call Center Operator position at Jay Peak Resort?
Join Our Team
At Jay Peak Resort, we're a team of dedicated professionals who are passionate about delivering exceptional guest experiences. As a Switchboard Operator, you'll play a vital role in ensuring that our guests receive the highest level of service and support.
What You'll Do
As a Switchboard Operator, your responsibilities will include:
Why Choose Us
At Jay Peak Resort, we offer a range of benefits and perks that make us an attractive choice for job seekers. These include:
At Jay Peak Resort, we're a team of dedicated professionals who are passionate about delivering exceptional guest experiences. As a Switchboard Operator, you'll play a vital role in ensuring that our guests receive the highest level of service and support.
What You'll Do
As a Switchboard Operator, your responsibilities will include:
- Answering and directing telephone calls to the correct department or individual.
- Providing accurate and helpful information to callers regarding resort operations, services, and amenities.
- Assisting guests with their queries and concerns in a professional and courteous manner.
- Collaborating with Front Desk Agents and Supervisors to ensure seamless communication and support.
- Maintaining accurate records of calls, including caller information and resolution outcomes.
Why Choose Us
At Jay Peak Resort, we offer a range of benefits and perks that make us an attractive choice for job seekers. These include:
- Competitive wages and benefits packages.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Access to exclusive employee events and activities.
- Recognition and rewards for outstanding performance.
