What are the responsibilities and job description for the Customer Service Associate position at JBT Auto Services?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional service and will thrive in a fast-paced retail environment. This role is crucial in ensuring customer satisfaction and fostering positive relationships with our clientele. As a Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries, processing transactions, and providing product information.
Responsibilities
- Greet customers warmly and assist them in a friendly manner.
- Handle cash transactions accurately using the cash register and POS systems.
- Process sales transactions efficiently while ensuring an excellent customer experience.
- Upsell products and services to enhance customer satisfaction and drive sales.
- Maintain an organized stock area, ensuring products are well-displayed and easily accessible.
- Address customer inquiries and resolve issues promptly to ensure a positive shopping experience.
- Supervise junior staff when necessary, providing guidance and support as needed.
- Perform basic math calculations for cash handling and register operations.
Requirements
- Previous experience in retail sales or customer service is preferred.
- Proficiency in cash handling and operating a cash register or POS system.
- Strong communication skills with the ability to engage effectively with customers.
- Basic math skills for accurate transaction processing.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Experience in supervising staff is a plus but not mandatory.
- A positive attitude and willingness to learn new skills are essential for success in this role.
Join us in creating memorable experiences for our customers while developing your career in a supportive environment!
Job Type: Full-time
Pay: $18.00 - $20.55 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $18 - $21
