What are the responsibilities and job description for the Front Desk Receptionist position at JCA DAY SPA?
**Overview:**
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. As the first point of contact for our guests, the ideal candidate will be responsible for providing exceptional customer service, managing the office environment, and performing various administrative tasks.
**Responsibilities:**
- Greet and assist guests in a professional manner, ensuring they receive a positive and welcoming experience.
- Manage the front desk, including answering phone calls, responding to emails, and handling walk-in visitors.
- Maintain accurate and up-to-date records, including patient files, appointment schedules, and office communications.
- Utilize computer skills to efficiently manage calendars, schedule appointments, and perform data entry tasks.
- Perform administrative duties, including proofreading, filing, and photocopying as needed.
- Provide support to the Spa team including coordinating appointments, and communicating with clients and staff.
- Maintain a clean and organized office environment, ensuring all areas are tidy and well-maintained.
**Qualifications:**
- High school diploma or equivalent required.
- Previous experience in a Spa settings, or as a front desk clerk in an office environment.
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Strong computer literacy
- Ability to proofread and edit documents and emails accurately.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff.
- Ability to maintain confidentiality .
- Availability to work a flexible schedule, including evenings and weekends as needed.
The ideal candidate will be a team player with a friendly demeanor and a strong focus on delivering exceptional customer service. If you are organized, detail-oriented, and passionate about providing a positive experience for our guests, we encourage you to apply.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Winston Salem, NC 27101 (Required)
Ability to Relocate:
- Winston Salem, NC 27101: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14