What are the responsibilities and job description for the Transportation Administrator position at JCI Transportation?
About the Transportation Administrator Role
We are seeking a skilled and motivated professional to oversee daily logistics, manage driver schedules, and ensure compliance with transportation regulations in our trucking operations team.
Key Responsibilities:
- Dispatch and Scheduling: Coordinate schedules for drivers and trucks to ensure timely deliveries and pickups.
- Compliance Management: Ensure adherence to DOT and FMCSA regulations, including maintaining up-to-date records on driver qualifications, HOS logs, and vehicle inspections.
- Fleet Operations: Monitor and manage fleet performance, including tracking vehicle locations, optimizing routes, and minimizing downtime.
- Driver Support: Serve as a point of contact for drivers to address route concerns, equipment issues, and job-related inquiries.
- Reporting: Prepare and maintain accurate operational reports, including delivery metrics, fuel usage, and maintenance logs.
- Problem-Solving: Resolve logistical challenges, including scheduling conflicts, delays, and unexpected breakdowns.
- Customer Communication: Work closely with customers to provide updates on shipment status and resolve delivery issues promptly.
Requirements:
- Experience: Minimum 2 years of experience in transportation administration, dispatch, or logistics in the trucking industry.
- Education: High school diploma or equivalent required; a degree in logistics, transportation, or a related field is a plus.
- Technical Proficiency: Familiarity with trucking and dispatch software (e.g., McLeod, various TMW Systems) and Microsoft Office products.
- Knowledge of Regulations: Strong understanding of DOT and FMCSA compliance requirements.
- Communication Skills: Excellent interpersonal and organizational skills to coordinate with drivers, customers, and team members effectively.
- Attention to Detail: Ability to handle multiple priorities while maintaining accuracy and efficiency.
- Problem-Solving Skills: Capable of making quick decisions to resolve operational challenges.