What are the responsibilities and job description for the Executive Administrative Assistant position at JCO Workforce Solutions, LLC?
Role Overview:
Reporting directly to the CEO, the Executive Administrator (EA) will collaborate with various teams to provide seamless and efficient support for senior leadership.
Key Responsibilities:
- Manage scheduling and calendars for the leadership team, resolving conflicts and prioritizing engagements with sound judgment.
- Handle multiple work streams and solve complex problems in dynamic situations.
- Deliver precise administrative support, including scheduling, presentations, meeting preparation, communications, and document management.
- Coordinate logistics for meetings and events, such as scheduling, preparing materials, drafting agendas, and recording minutes.
- Serve as the main point of contact for internal and external stakeholders, addressing inquiries while ensuring confidentiality.
- Organize comprehensive travel arrangements, including itineraries, visas, expense reporting, and event coordination.
- Process reimbursement claims for the leadership team.
- Manage sensitive and critical matters with discretion, aligning actions with organizational policies.
- Provide executives with timely updates on upcoming commitments and priorities.
- Maintain schedules to ensure efficient use of time and resources.
- Oversee multiple projects by coordinating with internal teams and external partners to meet deadlines.
- Adapt to changing priorities and tight deadlines in a fast-paced environment.
- Professionally handle phone communications and build strong relationships with stakeholders.
- Manage office supplies, distribute mail, provide guest hospitality, and maintain a welcoming environment.
- Support event planning and contribute to other organizational needs as required.
Required Skills & Qualifications:
- A minimum of 10 years of administrative experience or equivalent education.
- At least 3 years of project management experience coordinating events.
- At least 5 years managing executive-level calendars and prioritizing schedules.
- Proven ability to handle confidential information with discretion and professionalism.
- Experience coordinating domestic and international travel.
- Advanced proficiency in Microsoft Office (Outlook, Teams, PowerPoint, Word, Excel).
- Flexibility to work outside regular business hours as needed.
- Strong organizational, interpersonal, and communication skills.
- Ability to adapt quickly, resolve conflicts, and anticipate solutions proactively.
- Self-starter with a positive attitude and customer-focused mindset.
- Professional demeanor with the ability to handle multiple high-priority tasks with minimal supervision.
Preferred Skills:
- Bachelor’s degree with 5 years of experience in a high-paced environment.
- Extensive project management experience, including event coordination.
Additional Requirements:
- Willingness to travel up to 50%.
- Proficiency in English, both written and spoken.
- Ability to lift up to 30 pounds and perform basic physical activities.
Work Environment:
- Office-based role requiring frequent use of computers and phones.
- Occasional overtime or weekend work for special events.