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Technical Support Expert

JCW Group
Canaan, CT Full Time
POSTED ON 3/15/2025
AVAILABLE BEFORE 4/14/2025

About JCW Group

We are a community orientated bank based in the CT area, dedicated to providing exceptional customer care for our customers.

Job Description

The Client Support Specialist will support the sales team in preparing required documents to conclude sales and provide exceptional support and service around all digital products to customers.

Key Responsibilities:

  • Supporting the sales team in preparing required documents to conclude sales
  • Providing exceptional support and service around all digital products to customers

Requirements

  • Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role
  • Strong understanding of banking products, services, and operations
  • Excellent customer service and interpersonal skills

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