What are the responsibilities and job description for the Human Resources Coordinator position at JD.COM?
Job Title: Bilingual (English/Chinese) Human Resources Coordinator
Location: Fontana, CA / City of Industry, CA
Job Type: Full-Time, On-site
About the Role:
We are seeking a motivated Bilingual (English/Chinese) HR Coordinator to support our fast-paced warehouse operations. This role is ideal for someone who is passionate about HR and just starting out their career in Human Resources. Ideal candidate would enjoy problem-solving and can effectively support the warehouse management team managing the frontline workforce needs. The role will be responsible for timesheet confirmation, employee relations, operational HR support, third-party vendor management, and ensuring compliance with company policies.
Key Responsibilities:
Timesheet & Attendance Management – Ensure timely and accurate timesheet confirmation, track attendance, and resolve discrepancies.
Frontline Workforce Support – Act as a key HR contact for warehouse employees, addressing concerns and fostering a positive work environment.
Problem-Solving & Conflict Resolution – Assist in resolving employee issues, escalating concerns when necessary.
Operations & HR Support – Collaborate with warehouse managers to align HR processes with business needs.
Compliance & Policy Adherence – Ensure all HR activities comply with labor laws and company policies.
Workforce Scheduling & Coordination – Help manage employee schedules and ensure staffing levels meet operational demands.
Third-Party Vendor Contact & Management – Coordinate with external vendors (staffing agencies, service providers, etc.), ensuring smooth collaboration and compliance with agreements.
Fast-Paced Environment Adaptability – Prioritize and execute HR tasks efficiently to meet tight deadlines.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
- Must be fluent in both Mandarin and English.
- Strong organizational and time management skills to handle multiple priorities.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Excellent communication and interpersonal skills for engaging with frontline workers, management, and vendors.
- Basic knowledge of labor laws and HR best practices.
- Proficiency in Microsoft Office and HRIS systems is a plus.
Why Join Us?
- Hands-on HR experience in a dynamic warehouse setting.
- Work closely with frontline teams, management, and external vendors.
- Opportunities for career growth and professional development.
- A fast paced, challenging, and rewarding work environment.
- Competitive salary and benefits package, including company paid health insurance, paid time off, 401k, etc.
