What are the responsibilities and job description for the Field Service Technician FSR1 - San Antonio position at JDC Power Systems Inc?
Job Overview:
JDC Power Systems, LLC is looking for a motivated Entry-Level Field Service Technician (FSR1) to join our team and support our field operations. In this hands-on role, you will assist with the troubleshooting, maintenance, and repair of electrical systems and related equipment at client sites. This is an excellent opportunity for someone starting their career in electrical systems or industrial controls, with opportunities to learn and grow in a dynamic and supportive environment.
Key Responsibilities:
Field Service Support:
Assist in the troubleshooting, maintenance, and basic repair of electrical systems and equipment such as transformers, circuit breakers, and LV/MV switchgear.
Perform basic diagnostics on systems to identify issues and work with senior technicians to resolve them.
Support service calls under the guidance of more experienced technicians.
Customer Interaction & Support:
Serve as an assistant to the primary technician on-site, helping to address technical issues and supporting customer needs.
Observe and assist with customer training on basic operation and maintenance of their equipment.
Record service activities and maintain accurate logs of work completed.
Operational Efficiency:
Assist in maintaining accurate records of service work, time tracking, and inventory on-site.
Work with other technicians to ensure timely and effective service delivery.
Help resolve minor issues remotely when possible, with guidance from senior staff.
Health & Safety Compliance:
Adhere to company safety protocols, OSHA guidelines, and industry standards.
Participate in safety training and maintain certifications required by the company.
Assist with on-site safety audits and reviews as necessary.
Qualifications:
Education:
High school diploma or equivalent required; an Associate’s degree in Electrical Engineering or a related field is a plus.
Certifications such as NFPA 70E, OSHA 10, or other relevant safety certifications are preferred.
Experience:
0-2 years of experience in field service or hands-on technical work with electrical systems or industrial controls.
Basic understanding of electrical systems, transformers, circuit breakers, and other common electrical equipment is a plus.
Skills & Competencies:
Basic troubleshooting and problem-solving skills.
Familiarity with standard electrical tools and test equipment (e.g., multimeters).
Strong communication skills and the ability to learn from senior technicians.
Willingness to learn and develop technical expertise.
Ability to work independently and manage time effectively in a fast-paced environment.
Other Requirements:
Willingness to travel occasionally, with some overnight stays.
A valid driver’s license and clean driving record.
Commitment to safety and customer satisfaction.
Ability to read electrical drawings and schematics is a plus but not required.
Skills & Competencies:
Strong troubleshooting and problem-solving skills.
Proficiency with field service management software, ERP systems, and Microsoft Office (Excel, Word).
Good communication skills and the ability to explain technical issues clearly to customers.
Ability to work independently and manage service priorities in a fast-paced environment.
Other Requirements:
Willingness and ability to travel frequently, with overnight stays to visit customer sites and JDC locations across the country.
A valid driver’s license and clean driving record.
Strong commitment to safety and customer satisfaction.
Familiarity with industry-standard test equipment (e.g., multimeters, breaker test sets).
About JDC Power Systems Inc
JDC Power Systems, LLC is an Electrical Systems Integrator specializing in Mission Critical Power Distribution and Control Solutions for data centers. Founded in 2000 and based in Armonk, New York, JDC provides comprehensive technical services including engineering, procurement, equipment start-up and installation oversight, ensuring reliability and efficiency in data center construction and operations.