What are the responsibilities and job description for the Auto Repair Service Advisor - Writer Job at JE Import in Rosedale position at JE Import?
Job Description
Job Description
Our business is expanding, and we are seeking to hire the best qualified candidate for this rewarding opportunity. If you’re interested in bringing your skills and knowledge to a stable and long-standing family-owned repair and performance shop that has plenty of room for advancement, we want to talk to you!
We offer paid vacation and holidays, health and dental as well as 401(k) with company match. We service and upgrade a wide range of automobiles and trucks
Opportunity to advance your career. Great hours, closed on Saturdays and Sundays
Compensation : 20 per hour to start
Responsibilities :
- The responsibilities of the service advisor include :
- Taking incoming service calls, scheduling appointments, greeting customers
- Answering emails and leads from our website
- Correctly and clearly translating customer requests and needs on the repair order
- Advise and sell all recommended repairs and upgrades to customers
- Estimating the cost and time required for the service and upgrades
- Review all work performed with customer and ensure all paperwork is complete & accurate
- Receive and handle customer complaints in a quick and friendly manner to maintain customer satisfaction and retention
- Preferred experience with Tekmetric RO software but not required
Qualifications :
About Company
At JE Import, we take our work very seriously. We specialize in import and domestic service and repair, whether you drive a Civic or a Ferrari, we can treat your car to a whole host of performance upgrades and pamper it with the maintenance it craves. We also do short-term and long-term storage contracts.
Salary : $20
