NetSuite Administrator

Job Description

Job Description

Reports To : CTO

Overview : At JEDCo, we are all about exploration and discovery along life's journeys. JEDCo strives to create quality products for the explorer in all of us. We help build brands for some of the world’s most visible and innovative companies in America!! If working with brands such as JEEP, Anheuser Bush and Willie Nelson, seems fun to you - come on, join us for the ride!

Customer service is the cornerstone of our corporate philosophy. We understand that helping our Customer look good, whether that is through great product or timely deliveries, is the key to our business success.

This position is located at the company’s office at 2900 Cowan Avenue, Baltimore, MD 21223, and requires physical attendance at the company’s office each day.

Mission :

This role offers an excellent opportunity for a motivated individual to make a significant impact on our business operations by optimizing our use of software and hardware devices. If you are passionate about technology and have a keen eye for detail, we encourage you to apply.

Core Responsibilities :

• Manage day-to-day operations of NetSuite systems, including user management, security roles, access permissions, and system configurations
• Customize ERP fields, page layouts, workflows, and reports to meet business requirements
• Troubleshoot and test custom scripts, workflows, and integrations to enhance system functionality
• Oversee data migration, data cleansing, and data maintenance activities
• Work along with third party support to help implement upgrades and systems maintenance
• Create documentation to enhance user proficiency and system utilization
• Ensure the accuracy and consistency of data across the systems
• Develop and maintain custom reports, dashboards, and KPIs to provide actionable insights to stakeholders
• Level I technical support and troubleshooting assistance for employees escalating as appropriate
• Aid in setting up workstation and telecom needs for employees and diagnose / resolve user software and hardware inquires / incidents
• Ensure user compliance with best practices and company policies for systems use
• Assist with monitoring and maintaining DTC website user functionality
• Communicate with stakeholders, apprise project / program progress

Requirements :

Preferred Skills :

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this management opportunities. Duties, responsibilities, and activities may change at any time with or without notice.